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| | Click here or scroll down to respond to this candidateCOMMUNICATIONAn amiable and dedicated customer service representative with extensive experience in Account Administration and customer Service following Data Entry. Working diligently to be a solid team player with a positive attitude and proven skill in establishing rapport with clients. Relentlessly motivated to maintain customer satisfaction and contribute to company success makes me an asset in whichever role and/or department is assigned.I have had the ability to work from home for over four years. With the opportunity to excel in my skills and talents. I always go above and beyond to make sure I am giving my best at my job.LEADERSHIP SKILLS:Supervisory ExperienceSalesSupportSalesforceOrder and Refund ProcessingData EntryTechnical SupportMedical Insurance RepLegal servicesMicrosoft OfficeBillingEfficient and Detail-OrientedCRM SoftwareLifeChat SupportZendeskUnderstanding Customer NeedsCreative Problem SolvingCall DocumentationPAULA R. ABRAMSCUSTOMER SERVICE SPECIALISTCONTACT304 Water Tank Rd.Gray Court, S.C. 29645PHONE NUMBER AVAILABLEEMAIL AVAILABLEEDUCATIONClaflin University Orangeburg, SCBachelors of Humanities & Social Science Criminal JusticeMinor (s): Psychology & Business AdministrationRelevant Coursework: Onboarding Specialist, Inbound/Outbound Calls, Setting Appointments, Updating Accounts, IT Specialist, Sales, Troubleshooting, Healthcare Management, Enrolling, & Medical Coding, Claims, Benefits, Dental, Law Firm IntakerEXPERIENCESeptember 2020 March 2021IT Specialist Alorica Work From HomeAugust 2021 December 2021Onboarding Specialist Accenture Work from HomeJanuary 2022 July 2022Healthcare Specialist Pearl Interactive Network Work from HomeFebruary 2022 April 2022Customer Service Specialist Afni Work from HomeAugust 2022 July 2022Intake-Assistance (Outbound) Wilens Law Office Work from HomeSeptember 2022 May 2023Healthcare Specialist Concentrix Work from HomeAugust 2023 August 2023Enrolling & IT Specialist Blackboard Work from HomeMarch 2024 June 2024Claims & Benefits & Dental Advocate Sagility Work from HomeMarch 2024 June 2024REFERENCESNicholas Hill Claflin University Dean of Business EMAIL AVAILABLE PHONE NUMBER AVAILABLEJames McQuilla President Orangeburg Chamber of Commerce PHONE NUMBER AVAILABLEJoyce Wallace Laurens County Community Voting Polls PHONE NUMBER AVAILABLE PHONE NUMBER AVAILABLE/pre> |