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EMAIL AVAILABLE PHONE NUMBER AVAILABLE Euless, TXSUMMARYSeasoned leader with 32 years of experience, seeking a Business Manager role. Proven track record in establishing operations, driving sales growth, and managing P&L across multiple industries. Excelled as General Manager, optimizing financial performance and fostering vendor relations for profitability. WORK EXPERIENCEArtpark Trinity Groves Dallas, TXGeneral Manager Jun 2021 - Present Establish comprehensive company policies and practices to ensure organizational effectiveness and regulatory compliance. Oversee facility management, including spatial planning and maintenance to optimize the operational workflow. Manage all operational aspects, such as human resources, staff recruitment, training, payroll, and financial oversight, including budgeting and profit-and-loss analysis. Maintain strong vendor partnerships and collaborate with neighboring entities to leverage resources and enhance overall business performance.Jersey Mike's Watagua, TXGeneral Manager May 2019 - Feb 2021 Conducted comprehensive P&L reviews, optimized inventory control, and ensured effective labor management to enhance store efficiency. Achieved significant growth by increasing store revenues by 22% and 36% at two separate locations through strategic management and operations oversight. Implemented robust employee development practices, including overseeing recruitment, leading training programs, and directing performance evaluations to ensure a high-performing team. Barnes & Noble, Books, Movies & Caf Lewisville, TX Manager Sep 2016 - May 2019 Directed inventory management processes, ensuring efficient movement of stock from receipt to display and coordinating return procedures. Supervised staff operations, handling shift schedules and overseeing team performance. Administered routine clerical tasks, maintaining operational efficiency within the establishment. Notlad Ventures, Inc.Multi-Unit Manager Mar 2011 - Sep 2016 Enhanced operational efficiency across various stores, resulting in significant net profit improvements by providing expert administrative oversight and support. Transitioned a struggling store to profitability, setting the stage for successful acquisition and franchising. Managed the initial franchising operations for a new market entrant, ensuring compliance with corporate standards and local regulations.Celebrity Caf & Bakery Dallas, TXSenior Manager May 2005 - Mar 2011 Implemented foundational improvements in store operations to enhance overall performance and efficiency. Maintained a commitment to superior customer service, contributing to the store's profitability. Managed administrative responsibilities and effectively delegated routine tasks to support staff. Sonic Restaurants Dallas, TX MetroplexFeb 2002 - Apr 2005 Developed foundational business acumen by performing administrative tasks such as financial deposits, inventory management, and staff oversight including hiring and performance evaluations. Enhanced profitability by effectively managing controllable expenses and conducting thorough profit and loss analyses.U.S. Navy and Naval ReservesJul 1991 - Jan 2002 Provided critical support and expertise to enhance operational readiness during national emergencies. Maintained skill proficiency through consistent training in key areas including combat tactics, logistical coordination, medical response, and engineering solutions. Augmented active-duty personnel by offering specialized intelligence analysis and logistical assistance to streamline unit operations.EDUCATIONTexas A&M UniversityMasters of ArtCommerce, TXMay 1998Texas A&M UniversityBachelor of ScienceCollege Station, TXMay 1991Sam Houston State UniversityBachelor of ArtsHuntsville, TXMay 1990CERTIFICATIONSServSafe CertificationSKILLSTime Management Problem-Solving Leadership Skills Training Project Management Strategic Planning Detail-Oriented Supervision and Training Personnel Development Vendor Relationships Collaboration Customer Service Flexibility Purchasing and Planning Customer Relationship Management Advertising and Marketing Schedule Management Troubleshooting Expertise Communication Skills Customer Retention Multi-Tasking Skills |