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Evergreen Park, IL Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLESeeking Computer IT PositionPROFESSIONAL SUMMARY Proficient Computer Technician with a deep understanding of hardware and software components. Skilled in diagnosing and resolving technical issues efficiently to minimize downtime. Experienced in system maintenance, upgrades, and installation, ensuring optimal functionality. Strong commitment to delivering exceptional customer service and support. Dedicated to staying updated on emerging technologies and industry best practices. Proven ability to adapt to evolving IT environments and contribute to organizational success. CORE COMPETENCIESCustomer Service Results-Focused Time ManagementHighly Organized Customer Service PrioritizationMulti-Tasking Communication Skills Network Configuration Hardware Troubleshooting Software Installation Leadership System Maintenance Technical Support Problem-Solving TECHNICAL PROFICIENCIESOperating Systems: Windows, Linux, MacOSSoftware Applications: Text editors, Command-line terminal, Video Editor, Debugging tools Programming Languages: Python, JavaScript, HTML/CSS, Java, C++ Hardware: Intel and AMD installation and formatting, GPU and motherboard installation and troubleshooting, Power supply Inspection, OS system maintenance EDUCATIONDeVry University Downers Grove IL 10/2023Bachelor of Science in Computer Information Systems: Web Game Programming. DeVry University, Downers Grove IL - Associate of Applied Science in Information Technology with a specialty in Information Systems Programming, 2021 PROFESSIONAL EXPERIENCEGalbraith Windows Evergreen Park, IL, (2020-Present) Manager - Promoted to manager overseeing operations, staff, and computer systems Provide Computer Technician support sharing knowledge of hardware and software components. Diagnose and resolve technical issues efficiently to minimize downtime. Provide system maintenance, upgrades, and installation, ensuring optimal functionality. Contribute a strong commitment to delivering exceptional customer service and support. Dedicated to staying updated on emerging technologies and industry best practices. Proven ability to adapt to evolving IT environments and contribute to organizational success. Galbraith Windows Window & Gutter Maintenance Technician (06/2017- 2020) Inspected and repaired residential and commercial windows and gutters, ensuring optimal functionality and aesthetic appeal. Utilized industry-standard equipment and techniques to clean windows and gutters, enhancing property appearance and longevity. Implemented proactive maintenance strategies to prevent future issues, resulting in reduced repair costs and increased customer satisfaction. Collaborated with clients to address specific concerns and preferences, delivering tailored solutions for their window and gutter maintenance needs. |