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Title Customer Service Financial Planning
Target Location US-Hoffman Estates
Phone Available with paid plan
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Candidate's Name
Street Address  Higgins Quarters Drive, Unit 313Hoffman Estates, Illinois Street Address
PHONE NUMBER AVAILABLEgdhontStreet Address !@gmail.comQualifications Summary*Teamwork * Customer Service to clients and employers*Attention to detail * Safety oriented*Planning * Excellent written and communication skills*Initiative * Excellent leadership skillsExperienceMarch 2012-presentScott Weer State farm, SchaumburgMarketing operations-handling different projects such as for financial planning,scheduling appointments for life, health, car and auto. Also financial seminars includingasset acollation and college for kids etc.January 2015- June 2015Agency RTS, Arlington HeightsRecruiter - had a contract with state farm to place people into an agent aspirant programwhere the agent trained them under their supervision to be an agent.February 2015 - December 2015State Farm, Kevin Navarros AgencyCustomer Service/Marketing- Insurance sales calls to existing clients and new customers2013 -2014EMS, WestchesterScheduled appointments with owners to save them money on credit card terminals.Was Employee of the Week for two straight weeks and was featured in their magazine.Received a bonus for most of the weeks of employment.2011 -2013American Portfolio Mortgage, Oak BrookScheduled appointments to lower customers rate on their mortgage.Was top lead provider for number of months in percentage of sits and sales.2010-2011People Home Equity, SchaumburgCold-called people to lower the interest rate on their mortgage.Held a number of records including 30 leads in one day.Grossed close to 1 million in sales based on loan amounts.2009-2010Chicagoland Singles, SchaumburgScheduled appointments for all singles.Scheduled 2-3 appointments per day.August 2008-2009Elite Home Improvements Rolling Meadows, IllinoisGrossed 150,000 in sales in less than one month.Set an average of two appointments per day..Since 1996-to present:Since 1996,1 have been the primary caretaker for my ailing mother. Consequently, some of thePositions below were part-time or concurrent.2000-2006Mason Portraiture Arlington Heights, Illinois.Responsible for co-managing business with owner.Set records of at least eight or more appointments in three hours as well as bringing inbusiness and selling 100-200,000 for a small one man operation.2007-2008State Farm -Jill Plesha Agency Arlington Heights, IllinoisWas the top representative in sitting percentage with sixty as well as lead production andmaking bonuses from day one.Top representative in territory.Earned bonuses from day one due to successful sales.1991-2000Mortgage Exchange Lombard,IllinoisCalling customers to lower mortgage rate and term..1989-1991.Aravsco Labs, Inc. Chicago, IllinoisA 550,000 laboratory testing and handling of oils and gases. Chemical Intern and solutionshandler.Used communications log, central log, staff log, and assignment log to recordinformation.Used decemeters to detect radiation, how many minutes of exposure, how many roentgenor Rads in roentgen exposed, and to detect methane gases, ammonia vapor, or a vaporthat renders an aerosol in the atoms or particles of gas. Can be dispensed by a container.Saved an employees life. Reduced third degree burns to first degree burns. Acid leakedonto his arm. I used a flushing compound with vasoline gause with 03 to preventcontamination to cover the wound. Was employee of the month eight times in one year.Prevented accidental exposures by determining a container for solutions.Sold 500,000 a year consistently for two years while getting commendations for topconsumer service for clients coming in.Determined chemical composition of solutions whether they were corrosive,biodegradable, or contaminatedUsed chemicals as Iodine 131, Glucose 60, Atomic no.23 [makes magoneese steel]Ammoresium[used in construction products 50 times stronger than plutonium.Identified dangerous materials or that are giving off radioactive energy, as a form ofparticles or rays such as alpha, beta, or gamma by spontaneous disintegration of atomicnucleiHad to label radioactive materials with safety procedures such as plutonium, radium,thorium, uranium, and their producersHandled toxic or non-flammable liquid or biodegradable materialsEducation1987-2002 William Rainey Harper College Palatine, IllinoisAssociate in applied science in criminal justiceAssociate in artTrustee HonorsDeans listUniversity of Illinois at Chicago Chicago, IllinoisDouble Majorwas on full scholarshipcompleted three semesterTrustee Honors3.697 GPA.Forty five credits short of bachelors degreeReferences available upon request

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