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99 W Fort Lee Rd, Bogota, NJ, 07603PHONE NUMBER AVAILABLEEMAIL AVAILABLEFluid English - Native Spanish speakerOscar P.MartinezEducation Bachelor of Business Administration - BBA Universidad Domnico AmericanoGraduated in 2016High School DiplomaColegio San Juan, Santo Domingo2006 - 2009EiM (Essentials in International Moving)Fidi Academy - Amsterdam2017Customs Basic TechnicsCentro de Capacitacin en Poltica y Gestin Fiscal 2018-2019SkillsRelevantExperienceKnowledge of Customs regulations (DR).Highly organized, hard worker, and process-oriented; Problem-solving, analytical thinking, quick/self-learner. Ability to work in a cross-functional team environment. Experience in Customs software, Microsoft Office.MacOS, Windows.Strong Customer services skills.Negotiation skillsProcurement & ProjectsGrupo Peralmar SRL - Full TimeAbril 2024- July 31POC - Rafael Estrella - PHONE NUMBER AVAILABLEImport & Inbound International Move CoordinatorL&G International Movers, SRL  Full-timeMarch 2017 - April 2023POC - Jose Lopez - PHONE NUMBER AVAILABLECustomer Service Chat SupervisorXerox Call Center - May 2016 - Mar 2017Customer Service RepresentativeData VimencaSept 2015 - Dec 2015Back office AgentAltice DOApril 2015 - July 2015TV Ad Manager/Coordinator.AlticeDoDec 2014 - Mar 2015Backoffice/Call Center AgentAltice Do - Sep 2014 -Dec 2014Technical Support & Customer Service Representative Tricom Call Center July 2011-August 2014A seasoned Business Administration professional with expertise in international relocation, customs management, logistics, and customer service. Leadership abilities and a dynamic, results-driven approach, I excel in team development and effective communication across all organizational levels.