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Click here or scroll down to respond to this candidateCandidate's Name
Hopkinsville, KY PHONE NUMBER AVAILABLE EMAIL AVAILABLECAREER OBJECTIVEPassionate about improving the quality of peoples lifestyles through unsurpassed care and service. Seeking to leverage my experience and studies of communication to empower customers within a people-driven organization to achieve their goals.EDUCATIONBachelors Degree BACHELOR OF PROFESSIONAL STUDIES-AUSTIN PEAY STATE UNIVERSITY, CLARKSVILLE, TN Dec. 2008Associate of Arts and Science-OFFICE ADMINISTRATION MEDICAL OPTION-HOPKINSVILLE COMMUNITY COLLEGE, HOPKINSVILLE, KY May 2005Associate of Arts and Science-OFFICE ADMINISTRATION-HOPKINSVILLE COMMUNITY COLLEGE, HOPKINSVILLE, KY Aug. 1999Associate of Arts and Science-TECHNICAL ACCOUNTING-LAMAR UNIVERSITY, ORANGE, TX Dec. 1994CERTIFICATES: GENERAL BUSINESS DEC. 2001, FINANCIAL PERSPECTIVES DEC. 2002, BUSINESS LEADERSHIP MAY 2003, FINANCIAL ASSISTANT CLERK DEC. 2004, RECEPTIONIST DEC. 2004, MEDICAL ADMISSIONS CLERK DEC. 2004, INTEGRATED OFFICE SKILLS DEC. 2004, ADMINISTRATIVE DEC. 2004, FINANCIAL ASSISTANT TRAINEE DEC. 2004, DATA ENTRY OPERATOR DEC. 2004, BASIC BUSINESS ADMINISTRATION MAY 2005SKILLS/QUALIFICATIONSExpert in: Detail-oriented, Problem-solving, Verbal & written communication, Compassionate & empathetic, People-focused, Goal -driven, DependabilityWORK HISTORYDOLLAR TREE Hopkinsville, KY 11/2022 11/2023Assistant ManagerAssist the Store Manager in all aspects of store operations, including customer service, merchandising, inventory control, and loss prevention.Lead a team of associates to ensure that all tasks are completed efficiently and accurately.Ensure compliance with company policies and procedures, as well as local, state, and federal laws.Monitor daily sales performance and take corrective action when necessary.Train and develop new associates on proper operational procedures.Maintain accurate records of employee attendance, payroll, and other related documents.Assist in recruiting, interviewing, and hiring new employees.Manage cash flow by ensuring accuracy of register transactions and deposits.Oversee the maintenance of store displays and signage.Monitor stock levels and order merchandise as needed.Address customer complaints and inquiries in a timely mannerParticipate in weekly meetings with Store Manager to review goals and objectives.WALMART Hopkinsville, KY 05/1996 04/2001Customer Service AssociateContribute to the customer service experience.Address challenges according to policies of WalmartHandle issues of return, exchange, and refundTreat customers with courtesyAdhere to safety procedures in ensuring the security and safety of customers within the store.Maintain a balance cash drawer.Activate phone cards and gift cards.Handle request for money ordersDeal with customers through the telephone, electronic means, and face to faceRespond to customer complaints and questions. |
