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Name Available: Register for Free
Title Customer Service Data Entry
Target Location US-IL-Yorkville
Email Available with paid plan
Phone Available with paid plan
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PHONE NUMBER AVAILABLE EMAIL AVAILABLE Yorkville, ILSUMMARYDiligent, dependable, and experienced professional adept in Marketing Coordination, Corporate Interaction Management, Import Logistics, and Customer Service. Skilled in mobilizing diverse teams towards collective objectives and project initiatives. Capable of responding to the needs of both clients and colleagues with empathy and tact. Committed to collaborative efforts and driven to contribute to organizational success. PROFESSIONAL EXPERIENCEAldi USA Jan. 2018- Mar. 2024Marketing Corporate Interaction Coordinator Developed and executed comprehensive marketing strategies to promote products and services Provided support to CI department and assisted with CI projects and tasks Managed all digital assets for ALDI, meticulously assigned and uploaded assets to management systems Facilitated inventory management, and maintained regular communication with suppliers and external agencies Addressed customer inquiries regarding inaccuracies Project managed over 600+ Seasonal items and over 3,000+ Core items Assist the Creative Studio Photography with shoots, preparation and products with seamless execution. Hapag-Lloyd L.L.C. Aug. 2015- Oct. 2017Counter Import Destination Coordinator Coordinated end-to-end import shipments with internal departments, external vendors, and oversees agents Prepared and reviewed import documentation, including bills of lading and custom declarations, ensuring accuracy Liaised with custom brokers/ regulatory agencies to facilitate customs clearance and resolve custom related issues Monitored shipment progress and addressed discrepancies to ensure customer satisfaction Generated reports to monitor outstanding freight collect charges, and entered payment details in companys internal system with banking platform for financial transparencyPerformance Fox River Aug. 2014- Aug. 2015Receptionist and Customer service representative Assisted with data entry, document preparation, and further administrative tasks. Administered invoicing tasks, including editing, creating, and deleting invoices that aligned with customer and or company requirements. Executed payment processing procedures and coordinated preparation and dispatch of documents with external vendors. Oversaw multi-line phone system and directed calls to appropriate personnel with efficiency and accuracy Delivered exceptional customer service by addressing inquiries, resolving issues, and handling customer concerns. EDUCATIONHigh School Diploma class of 2005Sandwich High, Sandwich, ILSkills ReferencesData EntryM365SmartsheetWorkfrontAdobe BridgeMicrosoft Office SuiteLogisticsElizabeth Stineford PHONE NUMBER AVAILABLERenee Judd PHONE NUMBER AVAILABLEMaddison Mallot PHONE NUMBER AVAILABLEProject ManagementAnalytical Skills

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