Candidate Information Title Front Desk Sam's Club Target Location US-MN-Minneapolis Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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CHAURITAMITCHELLEMAIL AVAILABLEPHONE NUMBER AVAILABLERichfield, MN Street Address
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.PROFESSIONAL SUMMARYSam's Club - Member Services Team MemberFridley MN  03/2016 - 12/2016Fairfield Inn And Suites Marriott - Front Desk Clerk Kansas City, MO  04/2015 - 02/2016Samuel U. Rodgers Health Center Www.rodgershealth.org - Payment PosterKansas City, MO  04/2008 - 10/2012WORK HISTORYRecommended specific products and services in alignment with individual needs, requirements and specifications.Helped large volume of customers every day with positive attitude and focus on customer satisfaction.Responded to customer calls and emails to answer questions about products and services.Handled complaints with prompt, courteous service to uphold professional reputation.Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.Greeted guests at front desk and engaged in pleasant conversations while managing check-in process. Collected room deposits, fees, and payments.Used internal software to process reservations, check-ins and check-outs.Answered multi-line phone system and transferred callers to appropriate department or staff member.Accurately posted payments and adjustments both electronically and manually.Processed payments that had been received from insurance companies and Medicare.Communicated effectively with others through active listening and dynamic interpersonal skills.Identified overpayments and processed refunds for insurance carriers and patients.SKILLS Service Upselling Product Sales Issue Resolution Sales Strategy Customer Support Customer Service Order Processing Quality Control Account ManagementPlatte Business CollegeKansas City, MO  05/1983No Degree: Business AdministrationAnd ManagementEDUCATIONTook money and cards from customers to handle payment processing.Submitted cash and check deposits and generated cash receipts to record money received.