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Title Customer Service Representative
Target Location US-AL-Birmingham
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Looking for my nicheStreet Address  Avenue EBirmingham, AL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEService-oriented, motivated Customer Service Representative dedicated to providing exceptional customer service through solving customer issues and assisting customers with locating and purchasing wanted items. Team player who is able to work effectively and timely and manage multiple workloads. Authorized to work in the US for any employer Authorized to work in the US for any employer.Work ExperienceStudent Worker ACCS-Birmingham, AL August 2024 to Present Attend classes in order to a more valuable team member to an employer through certificates in the Ready to Work program. Complete modules in:  Computers  Reading  Conflict resolution  Workplace etiquette  Healthy workplace environment  Employment preparation  Workplace safety  Mental health improvementBanquet Server EVENT ACES-Birmingham, AL June 2024 to PresentAssist Hospitality Executives in Setting up rooms for events.  Polish glassware and silverware  Roll silverware  Assist snack preparation  Put setting placements out  Run foods to the banquet lines to keep guests well-fed  Bar back  Event cleanupCashier/Customer Service Marino's Supermarket-Ensley, AL March 2024 to June 2024  Operate POS system.  Interact with customers in a pleasant manner.  Assist customers with finding items in the store.  Make change.  Answer and direct phone calls from the multi-line phone system.  Count money and make change.  At times for less mobile customer take items from cart and place on conveyor belt.  Place bagged items in the customers cart every time.  Greet customers.  Upsell the company points rewards system.Sales Associate Palmetto Moon LLC -Hoover, AL February 2024 to March 2024  Conduct store opening and set up. Display merchandise in attractive manner  Provide pleasant customer experience at check out through professional, courteous service and appealing cash wrap  Sort and size incoming merchandise, zone and clean store areas  Remain available to assist customers with any issues or inquiries.Apparel Sorter/Donation Door Worker Goodwill Thrift Store-Birmingham, AL January 2024 to February 2024  Sorted incoming donations into appropriate bins  Greeted people who were making donations with warm thank you  Greeted incoming customers with warm, friendly welcome. Fitting Room/Backroom Associate Ross Dress for Less-Fultondale, AL June 2021 to November 2021  Assisted shoppers with trying on clothes  Unlocked restrooms  Zoned nearby areas  Sorted, prepared and attractively displayed merchandise on sales floor.Store Manager Spirits of Greystone-Inverness, AL January 2006 to January 2008 Spirits of Greystone Open/close store.  Operate POS system.  Stock store.  Create spreadsheets for inventory. Make deposits.  Create orders.  Pick up and deliver paid for incoming inventory. Daisy Touch Cleaning  Create schedule for store staff and sister cleaning company staff.  Keep up with cleaning supplies.  Call and make appointments for cleaning company. Began as simply a customer service associate. Became manager of both companies housed out of same building within five months.Business Owner Mandy's Pup Care-Miami, FL August 2006 to December 2006  Created a company for dog sitting, walking and bathing.  Ordered business cards.  Create flyers. Distribute flyers. Retail Sales Associate Rack Room Shoes/Off Broadway Shoe Warehouse-Inverness, AL January 2003 to January 2004  As a retail sale associate I assisted with store opening and closing.  Operated POS.  Count down till. Assist shoppers with finding perfect fit for shoes.  Assist with store orders/customer orders.  Unpack truck.  Keep track of inventory.  Organize shoes by type, style, color and size. ElectronicsAssociate/Greeter Kmart-Jasper, AL August 2001 to January 2003. As electronics associate:  Open/close department.  Operate POS.  Make store wide announcements. Keep track of inventory.  Assist shoppers.  Complete merchandising designs set by company.  Multi- line telephone operation.  Assist security in maintaining security presence.  Keep update with new information on the electronics products available. As greeter:  Warmly greet each customer to the store and friendly goodbye as the left the facility.  Pass out sales papers.  Assist with zoning in front of the store.  Assist customers with carts.EducationCertificate in Pharmacy Technician Jefferson State Community College - Jefferson County January 2008 to April 2008 Technical Business Administration Bevill State Community College - Sumiton, AL September 2004 to May 2005High School Diploma Curry High School - Curry, AL August 1998 to May 2001SkillsCustomer Service  Sales  Cash Handling  POS Systems  Multi-line Phone Systems  Front of Store Skills  Backroom Skills  Interpersonal Skills  Customer Relations  Problem-solving  Communication  Attention to detail Team Player  Medical Terminology  Upselling  Typing  Merchandising  Computer Skills  Retail Sales  Store Management Experience  Commercial Cleaning  Medical Records  Pet Sitting  Animal Care  Data Entry  Administrative Experience  Microsoft Word  Order Entry  English  Spanish  Banquet Experience  Pet Care  Serving Experience  Time Management  Conflict Management  Management  Host/Hostess Certifications and Licenses Driver's License

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