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Click here or scroll down to respond to this candidateCandidate's Name
Street Address , AL (US)EMAIL AVAILABLEPHONE NUMBER AVAILABLEProfessional SummaryPositive, hardworking, hands-on leader with 20+ years experience managing restaurant operations at high-end establishments. Adept at leading both back of house and front of house employees ensuring the highest standards of customer service and food quality. Expert in the areas of scheduling, inventory management, food, labor, and supply costing, and food safety policies and guidelines.Employment History Stock service areas with supplies such as coffee, food, tableware, and linens. Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff. Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment. Receive and record patrons' dining reservations. Collect payments from customers. Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties. Escort customers to their tables. Take and prepare to-go orders. Assist with preparing and serving food and beverages. Food Hall Attendant, The Service Companies. Wetumpka, AlabamaFeb. 2024 - Present Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.Academy Trainer Supervisor, Walmart. Montgomery, Alabama Jun. 2014 - Oct. 2023Retail/Sales ManagementRestaurant ManagementServSafe CertifiedSkills Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Prepare sketches, floor plans, or models of proposed displays. Suggest specific product purchases to meet customers' needs. Oversee regional and local sales managers and their staffs. Take photographs of displays or signage. Stock shelves, and mark prices on shelves and items. Describe merchandise and explain use, operation, and care of merchandise to customers. Develop prospects from current commercial customers, referral leads, or sales or trade meetings. Monitor checkout stations to ensure that they have adequate cash available and that they are staffedappropriately. Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment,compensation, labor relations, and employee relations. Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops. Recommend optimal transportation modes, routing, equipment, or frequency. Teach classes or courses, or provide direct care to children. Provide, find, or arrange for support services, such as child care, homemaker service, prenatal care, substance abuse treatment, job training, counseling, or parenting classes, to prevent more serious problems from developing. Confer with parents and staff to discuss educational activities and policies, and students' behavioral or learning problems. Address legal issues, such as child abuse and discipline, assisting with hearings and providing testimony to inform custody arrangements. Collect supplementary information needed to assist client, such as employment records, medical records, or school reports. Create developmentally appropriate lesson plans. Instruct children in health and personal habits, such as eating, resting, and toilet habits. Perform general administrative tasks, such as taking attendance, editing internal paperwork, and making phone calls.Superviser/Daycare Teacher, Harvey Christian Learning Center. Montgomery, AlabamaMar. 2011 - Apr. 2014 Identify signs of emotional or developmental problems in children and bring them to parents' or guardians' attention. Accompany children to and from school, on outings, and to medical appointments. Assist in preparing food and serving meals and refreshments to children. Perform general personnel functions, such as supervision, training, and scheduling. Help children with homework and school work. Keep records on individual children, including daily observations and information about activities, meals served, and medications administered. Sanitize toys and play equipment. Inspect equipment and read order sheets to prepare for delivery to users. Offer special assistance to persons such as those who are unable to dial or who are in emergency situations. Operate telephone switchboards and systems to advance and complete connections, including those for local, long distance, pay telephone, mobile, person-to-person, and emergency calls. Review menus and analyze recipes to determine labor and overhead costs, and assign prices to menu items. Plan layouts of stockrooms, warehouses, or other storage areas, considering turnover, size, weight, or related factors pertaining to items stored. Schedule staff hours and assign duties. Make recommendations to management concerning such issues as staffing decisions or procedural changes Clean shelves, counters, and tables. Provide assistance for customers with special billing requests. Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary. Recruit, interview, and select employees. Resolve customer complaints or answer customers' questions regarding policies and procedures. Develop work schedules according to budgets andworkloads. Arrange for necessary maintenance or repair work.mer complaints or answer customers' questions regarding policies and procedures.Bakery/Deli Department Manager, Calhoun Foods.Montgomery, AlabamaJan. 2008 - Feb. 2011EducationWestchester Community College, Valahalla, New York GED, general studies, May. 1987Alabama State University, Montgomery, alabamaBachelor of Arts, Education |
