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EMAIL AVAILABLE PHONE NUMBER AVAILABLE Charlotte, NCSUMMARYSeasoned Administrative Support Professional with 12 years of experience, adept in processing, managing confidential documentation, and providing direct customer support. Excelled as Admin Assistant Support II, streamlining FNS applications and inter-county transfers. Proven track record in office management, data entry, and maintaining meticulous records; seeking to leverage expertise in an Administrative Support role. WORK EXPERIENCEMasonite International Charlotte, NCCNC Operator/Inspector Dec 2022 - Present Operate CNC machinery with precision, adjusting cutting tools and parameters to ensure consistent product quality and machine performance. Conduct comprehensive inspections of finished parts, verifying conformance with quality standards and specifications. Collaborate with team members to refine production processes, aiming for enhanced efficiency and output quality. Maintain accurate production data records and adhere to safety protocols, contributing to a well-organized and secure work environment.Mecklenburg County Department of Social Service Charlotte, NC Admin Assistant Support II/Customer Service Feb 2020 - Apr 2022 Processed Food and Nutrition Services applications, adhering to strict submission timelines to ensure regulatory compliance. Coordinated inter-county transfers to maintain uninterrupted service delivery for client cases. Maintained the integrity of confidential documents through meticulous filing, faxing, and scanning procedures, ensuring secure information management.Atrium Health/Compass Group Charlotte, NCCulinary Admin Assistant Jun 2019 - Feb 2020 Managed comprehensive records and documentation, ensuring the precision of recipes, catering menus, and inventory data, while also executing routine clerical tasks to support office operations. Assisted in maintaining food safety and sanitation standards by updating relevant protocols and provided support during catering events as required.Aguila Incorporated New York, NYOffice Manager/Intake Specialist Oct 2016 - Nov 2018 Managed administrative tasks, including maintaining records, preparing reports for Care, and organizing training materials to support the Social Services Director. Enhanced family access to permanent housing by facilitating the application process for furniture vouchers and securing home essentials for over 100 families. Executed housing inspections, coordinated lease agreements, and maintained comprehensive client tracking systems to monitor compliance and progress.ACACIA Housing Network New York, NYSenior Client Care Manager Dec 2010 - Jul 2016 Oversaw staff operations, ensuring efficient scheduling and management of unit workers, security aides, and kitchen staff to uphold a supportive client environment. Conducted comprehensive intake assessments to identify and respond to the needs of clients transitioning from homelessness. Supported Client Care Managers in developing independent living plans, discharge strategies, and post-care programs for clients. Provided direct supervision to team members, monitoring performance and ensuring the effective completion of assigned tasks and responsibilities.EDUCATIONUniversity of PhoenixBachelor of Science, CommunicationDec 2024Touro CollegeAssociate degree, Liberal ArtsJun 2012SKILLSProficient in Microsoft Word, Lotus Notes, Excel, PowerPoint, and Various Computer Systems Skilled in CARES, SCIMS, and AWARDS Experienced in Data Entry, Filing, Faxing, Scanning, and Typing |