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Title Customer Service Specialist
Target Location US-NC-High Point
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
High Point, NC PHONE NUMBER AVAILABLE EMAIL AVAILABLEObjectiveTo obtain a challenging position in Dispatching/ Scheduling and or Customer Service in a managerial capacity.ExperienceOne Home Health Dispatcher/Scheduler, Customer Service Specialist (North Carolina division was bought outby Adapt Health) 2022 -2023 Customer service interpersonal communication with out of state intake team for sales orders Creating accounts for patients per doctor's orders Scheduled Durable Medical Equipment for delivery Dispatched drivers to various routes for delivery Adapt Health Intake Specialist/Customer Service Specialist 2023 -2024 Create patient accounts and sales orders, adjust patient established accounts according to the doctor's orders, prescriptions for the Durable Medical Equipment Verification of insurance, processing copayments, setting up auto payments Taking calls for billing, doctors' offices, sales personnel, patients and care givers concerning prescriptions Keep an excel spreadsheet for the patient's demographics, times and dates of orders, and scheduled and canceled orders.EducationPost University, Waterbury, Conn / BA Psychology 2024 Major: Psychology Major: Mathematics Minor: Computer Science

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