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Candidate's Name
Street Address  Devons StreetDorchester, MA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLESummaryProfessional with a passion for teamwork and employee development. Seeking a full-time role at an establishment that prioritizes employee wellbeing,fosters a positive work environment, and encourages continuous learning. Aspiring team member eager to learn and grow while making a positive impact.Work experienceMember Experience AdvisorNationsBenefits - Plantation, FLFebruary 2023 to March 2023 Responded to customer inquiries via phone, email, and chat Resolved issues with efficiency and accuracy Achieved high high satisfaction rates and timely resolutionsActivation SpecialistWhoopconnect - Lauderhill, FLApril 2023 to 2023 Processed customer applications Ensured timely installations Customer service Provide exceptional customer serviceCustoms OfficerCustoms and Excise Department - BridgetownAugust 2009 to November 2022 Achieved 100% compliance with regulatoryrequirements Implemented new procedures, resulting in a 25%reduction in clearance times Developed and delivered training programs for new officersRemote Online RecruiterFields National Staffing - Atlanta, GADecember 2021 to January 2022 Sourced and screened candidates Managed job postings Coordinated interviews for various clientsAirport Security Screening AgentWorthing Secured Services Inc - BridgetownAugust 2005 to August 2009 Ensured safe travel of passengers and airport staff Operated in high -security areas, including Hold Baggage and Dangerous Goods Area Demonstrated expertise as a ScreenerCustomer Service RepresentativePrudential Financial Sales & Services Inc - Barbados April 1999 to March 2001 Consistently exceeded customer satisfaction targets Provided exceptional customer service skillsEducationHigh School Diploma(General Studies)St. George Secondary School, Constant Land Constant St. GeorgeBridgetown BarbadosAugust 1983 to August 1989SkillsOrganizational skillsWriting skillsResearchWindowData EntryAssistant Administrative experienceRetail sales - 1 yearCommunication skillsComputer literacyHousekeeping - 2 yearsPhone etiquetteFront deskData analysis skillsMicrosoft OutlookMeal preparation - 1 yearCRM software/Call CenterRestaurant experienceSales Associate - 1 yearCustomer ServiceRecruitingTraining & developmentClerical experienceLive chatCash handlingCustomer supportAnalysis skillsMicrosoft WordMicrosoft OfficeHospitality & Tourism Management