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Click here or scroll down to respond to this candidateCandidate's Name
6 Autumn Hill Cove Jackson MS Street Address EMAIL AVAILABLE PHONE NUMBER AVAILABLEQualifications SummaryHighly personable Human Resource Professional with eleven years of experience in Human Resources, and over 25 years of extensive customer service and counseling experience. Interviewing and conducting orientation, knowledge of FMLA and Workers Comp. and Tort Claims processing and other employee relations also benefit determination and processing awards.Excellent presentation, communication and interpersonal skillsParticipating in development and delivery of orientation programs and procedures for new employees.Conducts exit interviews to determine reasons behind voluntary separations.Able to work alone on a broad variety of projects.Sole time keeper for eight years.Background checks, fingerprinting, referrals to drug testing.Intermediate skill level with Microsoft Office System (including Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, and Microsoft Outlook). Also, Corel Word Perfect.Professional ExperienceJACKSON STATE UNIVERSITY Jackson, MS 12/01/2010 to PresentFinancial Aid CounselorThe Financial Aid Counselor's duties include counseling and advising students and parents on the various financial aid programs, assisting with the administration of one or more federal, state, or institutional financial aid programs, evaluating Financial Aid applications in order to determine student eligibility for federal, state, institutional and private aid.Counsel students and parents about self-help financial aid programs, eligibility requirements, and application processes.Plan and perform financial aid workshops to staff and students.Assist in the review of students' financial aid applications.Coordinate and administer financial aid appeals.Package, award, and disburse funds to students.MS DEPARTMENT OF HUMAN SERVICES Raymond, MS 6/1999 to 07/2010 (retired)Program Specialist (Personnel)Served as lead person (person in charge) in Personnel Office at Oakley Training School with approximately 400 employees. Provide employees with tools to maintain and increase job performance levels. Work closely with other department managers to satisfy all personnel issues, clarify information, and distribute reports. Gather, analyze, and report weekly and monthly reports regarding personnel statistics. Recruited employees per agency needs requested by hiring manager.Assist management with whatever personnel needs occurred. Conducts exit interviews to determine reasons behind voluntary separations.Ability to process employee fingerprints, manually and electronically.Reviewed disciplinary actions on all employees. Interrupt policy and procedures to managers.Sit in on interview panels whenever needed.Talked extensively with the public on a daily basis.Participating in development and delivery of orientation programs and procedures for new employees. Explained policy and procedures to employees and mangers requesting assistance.Providing research and statistical information to staff in collecting, preparing and analyzing the information for use in implementation of procedures and policies. Also, the keep current in salaries.Reviewing and facilitating action to resolve employee complaints and ensuring accurate and timely documentation of concerns or issues.Process payroll and invoices and bi-weekly materials and supply orders.Attend weekly supervisors meetings.MS DEPARTMENT OF HUMAN SERVICES Jackson, MS 02/1990-06/2010Eligibility Worker IIConduct interviews with applicants and recipients in order to determine eligibility for all economic assistance programs. Explain and interpret policies and program rights and responsibilities to clients, made appropriate referrals to other agencies when needed.Verified and evaluated data. Process eligibility according to the established policy and procedures.Determined eligibility for applicants for Food Stamps, TANF and, Medicaid Programs for over 500 customers by applying current federal and state laws, policy and procedures.Explained the customers rights and responsibilities to them.Retrieved all documentation needed from customer to complete the eligibility process.Talked extensively with the public on a daily basisReceived several service Award for outstanding casework and customer service.Managed a caseload of about 500 customers with no overdue cases.Assisted in training lower level staff. Acted as supervisor in the absence of supervisor.Reviewed casework.MS DEPARTMENT OF TRANSPORTATION Jackson, MS 07/1985-09/1990Clerk TypistClerk Typist, in the as Procurement Department, in charge of processing items purchased on state contract. Reviewed all contract items purchase to make sure the correct items were being purchased at the right price and from the correct vendor. Balanced books on temp. service contracts and service contracts for road maintenance, so that neither under issuance nor over issuance would occur.Stayed abreast on all contract changes.Reviewed purchase requisitions to verify price, vendor, shipping and object codes.In charge of state purchase contacts, balanced books on contract services.Excellent customer service with vendors and employees.Talked extensively with the public on a daily basis, sent bids out on hard to find items.Balanced books for temp services and bid awards to ensure no overpayments.UNIVERSITY OF MISSISSIPPI MEDICAL CENTER Jackson, MS 07/1985 09/1985 (partime)Patient Accounts RepresentativeServed as a Patient Accounts Representative for the University Medical Center. Work closely with patients admitted in hospital. Excellent Customer Service skills was a must.Determined the amount of the bill would be paid by the patients insurance and the patients responsibility. Data entry of all patient information in computer.Assign patients to room according to their illness.Data entry of patient into computer, conduct census count at midnight.Education and TrainingMaster in Education Technology Received 2019 JACKSON STATE UNIVERSITY Jackson MSMasters in Business Administration Received 1990 JACKSON STATE UNIVERSITY Jackson, MSBachelors of Science in Business Management Receive 1985 JACKSON STATE UNIVERSITY-Jackson, MSSalesperson License Received 1993 MISSISSIPPI REAL ESTATE INSTITUTE Jackson, Mississippi |
