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Candidate's Name  EMAIL AVAILABLE PHONE NUMBER AVAILABLE Dallas, TexasWork Authorization: Green CardSummaryBusiness Analyst/QA Tester and Certified Scrum Master/Certified Scrum Product Owner with experience in integrating business needs into IT solutions with core activities such as requirement gathering, GAP Analysis, solution design, coordinating software validation/testing in Health Care and Retail. Work experienceBusiness Analyst/QA Tester, Tata Consultancy Services, America Client  Neiman Marcus Group May 2023 - presentBusiness Analyst/QA Tester in the implementation of a new complex functionality involving different applications. Developed Business Requirement Document and Use Case specification. Documented the business requirements into functional and non-functional requirements. Preparing Process flow diagrams and power point presentations for meaningful discussions with stakeholders. Documented all system Test cases, System Integration Test cases and End to End Test Cases in JIRA and actively participated in execution of all test cases, data analysis. Provided Demo sessions to the business on the functionality. Understanding production issues and recreating scenarios in test environment for Development team to better understand the defect and resolve the issue in minimum time. Project Manager/Scrum Master, Tata Consultancy Services, America Client  Neiman Marcus Group Aug 2022  April 2023 Business Analyst/Scrum Master/QA Tester; Tata Consultancy Services, America Client  Neiman Marcus Group September 2021- July 2022 Implementation of new scanner application for stores. Business AnalystUT Southwestern Medical Center, Dallas July 2020  May 2021 Business Analyst for cashflow optimization projects at the healthcare organization working in close coordination with business and IT stakeholders.Skills : JIRA, Confluence, Share point, BI reports, sql developer, applications Project AssociateSaha Institute, Kolkata (India) May 2015  December 2015 Managing the installation and maintenance of sensors for the evaluation of food safety and quality. Education PhD in Engineering (Jadavpur University, India)Certifications Certified Scrum Master Foundations of Project Management (Google)