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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLE LINKEDIN LINK AVAILABLE Foxboro, MA Street Address
SUMMARYMid-level Marketing Consultant with 12+ years of experience in management, growing sales and retaining customers. Motivated professional recognized by peers for my effective problem-solving and organizational skills. Looking to apply my experience with Project Management and Client Retention at your company.WORK EXPERIENCEBOBS DISCOUNT FURNITURE Attleboro, MA JAN 2018 PRESENTGuest Experience SpecialistCommunicate and provide superior service to customers by greeting them, identifying their needs, and then recommending ideal product solutions with a 45% closing rateExceed performance benchmarks each year, especially during COVID, organizing and keeping track of customers, inventory, and documenting needed paperwork to manage tasks and guests effectively and efficiently using Podium and other OMNI distribution channels, achieving top three in sales as well as a part of the companys Elite ClubAccurately operate point of sales systems, as well as spearhead new company technology resources to build the business, teaching other staff members and offering superior customer support, writing $1.3 million in sales in 2023 with a 98% Effective Completion Rate, highest in the regionBORDER CAFE Cambridge, MA SEP 2014 DEC 2017Bar ManagerPromoted from server to bartender, to bar manager within three months, and head trainer within six months for ability to investigate and resolve solutions to customer issues to strengthen restaurant reputation and grow customer retentionOrganize and develop strong product knowledge and market research to be able to create popular recipes, cut costs for the restaurant and build new strong relationships with customers and suppliersNEW ENGLAND FOOD TRUCK STRATEGIES Boston AUG 2012 SEP 2014Principal to the Founder and CEOAmbassador to a start-up company that grew from one food truck to two food trucks, two brands, and a brick-and-mortar restaurantDaily responsibilities including but not limited to brand management for Bostons Baddest Burger & Sandwich Co. food truck, creating a strong online social media presence for target markets through Facebook, Twitter and Instagram, hiring and training employees, managing aspects of the business from daily deposits, inventory, deliveries, Quickbooks for payroll, Microsoft Excel spreadsheets for expense accounts and crafting a master schedule and calendar of events with close attention to detailCollaborate on brand imaging, competition-driven pricing, menu formation, logo design using Adobe InDesign, professionally responding to phone calls and emails, coordinating rates, and drafting proposals with various government officials, town representatives, business owners, and event coordinators both B2C and B2B (451 Marketing, Propel Marketing, Constant Contact, Hood, Heineken, WEEI, CBS, Phantom Gourmet, Converse, and many others) to ensure all requests addressed and expectations metREEBOK HEADQUARTERS Canton, MA JAN 2011 - MAY 2011InternshipSupport with creation of written, video and image content for digital advertising, conduct market research and assist campaign development for the CrossFit division through hosting various marketing eventsLASELL UNIVERSITY OFFICE OF ADMISSIONS Newton, MA SEP 2007- JUNE 2011HostAssisted with calling incoming students, sending out digital and email marketing, faxing and filing office work, mailings, being a hospitable tour guide to incoming students and planning and public speaking at open houses and fundraisersEDUCATIONLASELL UNIVERSITYBachelor of Science, Business Marketing 2011 |
