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Click here or scroll down to respond to this candidate Candidate's Name
Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLE
PROFILE SUMMARY: Highly motivated Customer Service Worker who focuses on Customer Support. A motivated
worker who takes pride in her appearance and Customer Service skills whether they are in an industrial or retail
environment.
EDUCATION
High School Diploma, Leeds High School, Leeds, Al
CERTIFICATIONS
L.E.A.D.S Program, Retail Customer Service Manager, Birmingham AL
Serve Safe Certification, Jefferson County Health Department, Birmingham, AL
SELECTED SKILLS SUMMARY
Interact effectively with the public by using effective communication to gather/relay information
Ability to use active listening skills and use sound judgement to problem solve
Demonstrated success working with diverse client populations individually and group settings
Inherent ability to manage all types of personalities and diffuse stressful situations
Proactively resolve issues and meet and achieve challenging goals and objectives
Innate ability to establish rapport quickly, build trust and relate to individuals on all levels
Proficient in pallet jack operations to maintain inventory control
Superior leadership skills proven in successful staff development and marketing strategies
Strong interpersonal, organizational and analytical skills
Handled, organized confidential data, data entry, and data verification
Computer literate professional with years of industry related software experience
WORK EXPERIENCE
Wal Mart, Customer Service Manager, Leeds, AL 02/2007 06/2015
Customer Service Manager who delegates shifts working in retail
Managed a crew of over 30 employees with Paychex Payroll System
Supervisor of over 30 employee crew scheduling, as well as holidays and any off time needed
Maintained high morale and motivation of crew members to meet company goals and standards
Production Assembler, Hubble, Leeds, AL 07/2015 03/2023
Maintained inventory count and entered all data for loss prevention reconciliation
Wrapped and labeled finished pallets and moved to shipping and loaded on truck
Assembled housing of electrical tubes and sanded the tubes to meet production standards
Achievements:
Promoted from Employee to TEAM LEAD in a retail environment
Always met Industrial standards for maintain production in a industrial environment
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