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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLEEMAIL AVAILABLEStreet Address USABusiness Development- Acquisition & Refinance Loans-Operations Management PROFESSIONAL SUMMARYStrategic, highly driven executive with three decades of successful new business development, operations management, business development and customer relationship development. Leverages finely-honed interpersonal and time management skills to successfully manage a team and increase profitability achieving corporate goals and objectives. Energetic and goal-oriented with a genuine passion for sales strategy and well-rounded background in supporting a progressive organization in optimizing performance and growth. Astute communicator and presenter adept at establishing rewarding relationships to benefit business growth. CORE COMPETENCIESSales & Revenue Generation Strong Interpersonal Skills Marketing & Merchanting Customer Relations Development Leadership Skills Discerning Eye for Detail Promotion & Sales Tactics Outgoing People Person Event Management New Business Development Customer Service Mindset Budget Management Acquisition & Refinance Loans P & L Management Licensed Life Insurance Broker SUMMAREY OF QUALIFICATIONSStrong leadership and team-working skills to motivate and help sales force in meeting sales targets, performing efficient sales operations, and increasing company revenue.Demonstrated excellent leadership, with the ability to consistently exceed goals and build client bases.Excellent communication and interpersonal skills to develop and maintain strong business relationships with potential Customers as well as inspire sales teams in achieving common goals.Excel at establishing long-term relationships with employees and customers by addressing their diverse needs and by providing innovative, value-based solutions.Excellent project management and problem-solving skills with solid proficiency in Word, Excel, PowerPoint, Outlook, ACT, POS Systems.PROFESSIONAL EXPERIENCEGrammont Enterprises, LLC/Owner-Operator/12-2007 to Present o Successfully negotiated and closed several personal and commercial funding deals nationwide and internationally.o Expanded the companys client base by 25% through targeted marketing and networking efforts, generating additional income in revenue for the firm. o Developed and implemented a comprehensive brokerage training program that increased team productivity and reduced employee turnover. o Verify performance by reviewing large P&L swings and analyzing income/expense journals for validity.o Perform and review position and value reconciliations. Identify and resolve all breaks.Assistant Escrow/Settlement Officer Real Estate Option Pro, LLC, Irvine, CA & Dallas TX 05/2015 7/2017o Ensured and accurately entered data of all loans correctly and according to product rules, policies for processing.o Remotely performed all duties as assigned by loan manager and served as point of contact for all parties to the transaction including homebuyer, mortgage, accounting, and other areas within the Title & Settlement process. o Provided correspondence and notified all parties of any changes, followed-up and made notes to file.o Reviewed escrow accounting reports and resolved any outstanding check or open file balance issues for the accounts.o Responsible for reviewing final disbursement summary and ledger upon completion of funding.o Reviewed final disbursement summary and ledger upon completion of funding.Managing Partner Village on the Beach, Boca Chica 10/2011- 11/2016 o Directly manage all aspects of operations for the restaurants, hotel, groups, and events o Completely restructured the entire operations, and all sales and marketing processes o Devised and planned all capital expenditures, annual budgets, and forecasts o Oversaw all volume and profit objectives, P&L, operational strategies, and programs o Increased revenues 43% through strategic planning and analyzing monthly P&L with detailed critique. Forecasted daily, weekly, and monthly to accomplish budgeted revenueso Implemented guest satisfaction program, allowing hotel to improve standards and guest satisfaction leading to an increase in sales by 60% in nine monthsDirector of F&B Operations Washington DC, Convention Center-Centerplate/NBSE 04/2005 09/2011o Directly supervised sales workers in a retail establishment or department o Handled management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory dutieso Provided customer service by greeting and assisting customers, and responding to customer inquiries and complaintso Monitored sales activities to ensure that customers receive satisfactory service and quality goodso Supervised employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.o Hired, trained, and evaluated personnel in sales or marketing establishments, promoting or firing workers when appropriateo Annually managed sales of 90 million and directly supervised five managers, 30 supervisors and up to 900 employees Sr.Banquet Operations Manager Washington DC, Convention Center-Centerplate/NBSE 02/2003 04/2005o As senior Banquet Manager I was Integral part of banquet services department for the Washington, DC Convention Center which we ensure customer satisfaction. o Hired inexperienced staff and trained on site for all VIP events. o Handled all executive, administrative, and operational functions, including but not limited to staffing, event materials and inventory planning, set up and overall supervision and management of the success of planned events. o Managed seventeen Captains, fifty full-time Banquet servers and fifteen on call servers. o Maintained high customer service and quality standards in all areas of banquets. o Managed a banquet business level of $89 Million plus and oversaw events varying in size from 20 20,000 people.V.P. of Operations/ General Manager Izora Group, Inc., Silver Spring, MD 08/2001 01/2005o Managed and supervised day-to-day operations. cut company costs and boost company revenue through innovative management techniques.o Successful in building and motivating dynamic teams; determined areas of improvement for cost control and initiating changes.o Reduced expenses by minimizing waste and allocating staff levels correctly. o Identified existing and new markets for expansion and managed all marketing efforts General.Manager/Event Planner Baileys Caf and Grille, Silver Springs, MD 02/1995 7/2000 o Managed day-to-day operations of the restaurant and lounge; and ensured collection and control of funds.o Managed nightly events for up to 500 guests and ensured the execution of services including but not limited to public/guest safety, cleanliness of facility, room set-up, power distribution, lighting, and air temperature. o Established the strategic direction and budget for promotional and marketing campaigns.o Conducted weekly department meetings to ensure organizational efficiency with managers and staff.EDUCATIONo Business Management-University of District of Columbia Washington, DC o Certificate in Hotel & Hospitality/Event Management - Stratford University Alexandra, VA |
