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Title Field Technician Data Center
Target Location US-NY-Monsey
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Anthony FrancoisEDUCATION:DeVry UniversityAssociate degreeDeVry University, Lisle, IL Street Address -- associates degree in CybersecurityJanuary Street Address  -June 2024Purchase University of NYBachelor degree in political science and minor in business managementEXPERIENCE:Consultant/Technician January 2021-PresentPersonal Business Owner-Part-Time During SchoolInstall cable for residential and commercial clients he has worked with in the past.Troubleshoot and install network devices and hardware for clients.Monitor network performance and conduct regular maintenance to ensure reliable and efficient operation, addressing issues proactively to minimize downtime.Network TechnicianCABLEVISION NY-Data Center July 2014  January 2021Handled all types of field technician responsibilities such as setting up new services, disconnecting and relocating customers.Installed, configured, and maintained network equipment within 250 cabinets and racks, ensuring proper ventilation, cable management, and secure placement to optimize performance and accessibility.Handled indoors and outdoors cable wiring and or rewiring.Troubleshot and resolved customer issues, with cable, internet, and telephone problems.Installed and troubleshot the physical layer such as Epson printers, cameras, and other devices.Managed service calls that require more time than anticipated with flexibility.Installed and configured structured cabling systems, including Cat5e, Cat6, and fiber optic cables, ensuring compliance with industry standards and client specifications.Resolved network connectivity issues involving internet connections, hardware, and Epson printers.Conducted comprehensive cable testing and troubleshooting using tools like cable testers, tone generators, and OTDRs to ensure optimal performance and quickly address connectivity problems.Patched, tested, and troubleshot fiber cables, ensuring all installed cables met customer contract standards and replacing any that did not.Routed and installed cables from endpoints to network closets in data centers, ensuring efficient and organized connectivity.Performed rack and stack of network equipment in the data center.Completed full rack and stack setups in the data centers main distribution frame (MDF).Organized and connected telecommunications cables using 66 and 110 block wiring techniques, optimizing signal transmission, and minimizing downtime.Followed detailed work plans to meet deadlines and allow for touch-ups, resulting in a clean, consistent work environment aligned with customer contract standards.Pulled, patched, tested, dressed, and terminated Cat6 copper cables with RJ45 connectors for efficient network deployment and maintenance.Store Manager May 2000  June 2012HERTZ CORPORATIONS NYManaged 50 to 60 employees throughout the Westchester, Rockland, and Connecticut area, interviewed and hired new employees as needed.Processed weekly payroll and scheduling.Assisted upper management with special projects.Planned, organized, and implemented day-to-day activities of all LANGUAGESPolyglot: English, Haitian Creole, French, Spanish

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