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Click here or scroll down to respond to this candidateCandidate's Name
Scottsdale, AZEMAIL AVAILABLEPHONE NUMBER AVAILABLECustomer Service Representative with over 30 years of customer service experience, including sales, Real Estate support, conflict resolution, and customer care. I am familiar with all major Microsoft office systems and software.I specialize in Real Estate transactions, though I my customer service and customer care skills are one of my greatest attributes. I am adaptable and am aiming to use my proven skills to effectively fulfill a customer service role. I thrive amongst a team and bring valuable attributes to a team such as a positive attitude, proactive mindset, and a goal orientated work attitude. Work ExperienceEscrow Officer/Branch AssistantChicago Title Agency - Scottsdale, AZAugust 2018 to Present Served as direct assistant to the Branch Manager and Asst. Branch Manager supporting all aspects of production and transaction management. Entrusted with data analytics, title analysis and auditing the final stages of a Real Estate transaction. Entrusted with viable shipments, deliveries, and material orders. Known as the go-to-person for all departments including Quality Control, Accounting, and Time-Off Coverage. Coordinated, assisted, and scheduled company meetings, office appointments, and assisting in Real Estate signings. Worked to ensure quality service and addressed and resolved all customer issues. Senior Escrow OfficerAmerican Title Agency - Phoenix, AZNovember 2016 to July 2018 Opened and maintained Real Estate Insurance transactions; Residential transactions, Short Sales, Vacant Land, Commercial, and Refinance transactions. Legal document preparation. Accounts payable and receivable documented on the Settlement Statement/HUD with accuracy. Performed Escrow duties including processing, filing, and disbursing or the Real Estate transaction. Maintained and implemented changes to Real Estate law and regulations governing the transfer of real property.Escrow OfficerCarefree Title Agency - Scottsdale, AZMarch 2013 to September 2016 Opened and maintained Real Estate Insurance transactions; Multi-State transactions, Residential transactions.. Legal document preparation. Accounts payable and receivable documented on the Settlement Statement/HUD with accuracy. Performed Escrow duties including processing, filing, and disbursing or the Real Estate transaction. Maintained and implemented changes to Real Estate law and regulations governing the transfer of real property.EducationSome College in BusinessScottsdale Community College - Scottsdale, AZJune 1975 to December 1977High school diploma or GEDSkills Familiar with Impact systemsFamiliar with SoftPro systemsFamiliar with Select Enstep and Fast systemsFluent in all Microsoft programsExcellent customer care skillsExcellent telephone skills Escrow Process improvement Business intelligence Auditing |
