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Title IT business Analyst
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Candidate's Name
Sameena ShaikEMAIL AVAILABLEPHONE NUMBER AVAILABLEExperienced Research Analyst with over 8+ years in financial services, with a strong focus on data analysis, capital modeling, and regulatory compliance. Expertise in strategy and business operations, focusing on digital experiences and merchandising. Adept at conducting in-depth research and trend analysis for marketplaces and social commerce, leveraging tools like Excel, Tableau, and Keynote to deliver actionable insights and compelling executive narratives. Skilled in data analysis, SQL, and project management, with a proven track record of leading cross-functional teams, making strategic decisions in ambiguous situations, and driving innovative solutions. A dedicated team member known for exceptional work ethics, strong leadership, and a continuous learning mindset.Professional Summary:Hands-on experience in capital modeling and actuarial techniques, contributing to the accurate assessment of financial risk and capital requirements. proficient in data analysis and financial modeling, utilizing tools such as SQL, Excel, Tableau, and PowerBI to extract and interpret meaningful insights from large datasetsGathered and documented requirements through various elicitation techniques like document analysis, prototyping, interviews, focus groups, system analysis, brainstorming, and JAD sessions. Managed complex financial transactions and processes, collaborating with multiple stakeholders to achieve project objectives.Managed all stages of the SDLC and applied Agile methodologies, including Scrum ceremonies, backlog grooming, sprint planning, and user story writing using the INVEST criteria and MoSCoW technique.Conducted GAP and impact analysis, created BPMN and UML diagrams (Data Flow, Use Case, Activity Diagrams) using Lucid Charts, draw.io, and MS Visio, and documented all requirements in SharePoint, OneDrive, Teams, Confluence, and Google Drive.Designed and implemented SharePoint and web-based solutions to streamline and enhance business processes, integrated SharePoint with Microsoft Teams, and facilitated communication and collaboration.Led data mining initiatives to extract and analyze legal data, providing insights for business decisions and solving functional and technical challenges. Produced comprehensive risk profiles, solvency assessments, and internal and regulatory reports, ensuring compliance with financial regulations.Applied actuarial techniques to develop and refine financial models, supporting risk assessment and capital adequacy evaluations.Coordinated projects with cross-functional teams, maintaining professional relationships with team members and stakeholders, and tracked UAT test results to implement changes in production systems.Proficient in functional and technical requirements gathering, solution implementation, applying best practices, and conducting rigorous testing, including UAT and defect resolution.Implemented automated notifications and alerts in SharePoint, maintained RTM to track requirements, test cases, and bugs, and collaborated with the Data Governance team to ensure data integrity and security.Utilized various tools and technologies such as ServiceNow, Salesforce CRM, PowerBI, SQL, and Figma to support daily job functions, create UI mockups, and optimize supply chain operations.Led the development and maintenance of financial models, including capital modeling, to support solvency capital requirement (SCR) submissions and regulatory reporting. Interpreted complex technical data to provide actionable insights for business decisions and regulatory compliance.Education:M.s in information systems from Cleveland State University, OhioAugust 2022  December 2023B.s in Electrical and Electronics Engineering from JNTUH, IndiaSeptember 2012  September 2016Technical Skills:Project Management: Agile (Scrum, Kanban), Waterfall, Scrum Master, Sprint Planning, Backlog Grooming, Sprint Retrospective, JIRA,Confluence, MS ProjectBusiness Analysis: Requirements Gathering, Gap Analysis, Impact Analysis, Business Process Modeling (BPMN, UML), User Stories, Functional andTechnical Requirements, Use Case Diagrams, Activity Diagrams, Business Requirement Document (BRD), System Requirement Specification (SRS)Data Analysis & Modeling: SQL, Data Flow Diagrams, Entity Relationship Diagrams, Data Modeling, Data Governance, Data Analysis, MS Excel (macros, pivots, lookups, VBA), Tableau, PowerBISoftware Development & Integration: SDLC, REST APIs, CI/CD pipelines, DevOps practices, HP ALM, Octane, Quality Center, JDBC, APITesting (Postman)Tools & Technologies: MS Visio, Lucid Charts, draw.io, SharePoint, One Drive, Teams, Google Drive, Figma, MIRO, Tableau, PowerBI Documentation & Collaboration: Confluence, MS Office, Content Management System (CMS), SharePoint, One Drive, Teams, Google Drive.Testing & QA: User Acceptance Testing (UAT), Test Case Creation, Defect Tracking, Test Automation Frameworks, HP ALM, Octane, QualityCenterDatabase Management: RDBMS, Data Warehouse, SQL Queries (Select, And/Or, Where, Table Join, Order By), Database ValidationsRisk & Compliance: Enterprise Risk Management, Compliance, Regulatory Reporting, Legal Requirements AnalysisProduct & Market Strategy: Market Trends Analysis, Product Management, Product Strategy, eCommerce Cloud ProjectsCommunication & Leadership: Stakeholder Management, Team Collaboration, Executive Communication, Presentation Skills, User TrainingProfessional Experience:Senior Business AnalystSiemens Mobility January 2024  PresentActively arranged and participated in meetings, documenting and updating outcomes in Confluence, and solving blockers at different SDLC stages. Supported the production of data from high impact change models for regulatory submissions, ensuring accuracy and timeliness in reporting.Collaborated with product, UX designers, business, developers, Core API team, and internal stakeholders using MIRO board for brainstorming new systems and process improvements.Tested REST APIs, mapped data paths, documented them in Confluence and Excel (SharePoint), and used Figma to create UI mockup designs for better understanding with the Dev Team and Business.Created custom SharePoint workflows to automate approval processes, reducing manual intervention and increasing process transparency for the Transportation Mobility & Safety Division.Produced comprehensive risk profiles, solvency assessments, and internal and regulatory reports, ensuring compliance with financial regulations.Worked with the DevOps team to implement CI/CD pipelines, ensuring seamless code integration and deployment, and maintained Requirement Traceability Matrix (RTM) to track requirements, test cases, and bugs.Hands-on experience with ServiceNow for internal CG applications support and Salesforce CRM for user data analysis; drew BPMN and DFD diagrams to discuss flow and functionalities with team members.Collaborated with the Data Governance team on Master Data Management (MDM) to ensure data availability, usability, integrity, and security, and used PowerBI to convert payload to Excel for team representation.Assisted with User Acceptance Testing (UAT) each sprint to ensure product increments met MVP and Definition of Done criteria; worked on change request management and impact analysis.Utilized business process data mapping techniques to identify improvements and optimize supply chain operations, using SQL queries for data analysis, and created BPMN flows with MS Visio and Draw.io to clarify requirements for clients and stakeholders.Designed and implemented SharePoint-based solutions to streamline and enhance the business processes of the Transportation Mobility & Safety Division and developed web-based applications to support the Professional Services Management Unit.Provided excellent business communication and presentation skills, coordinated extensive communication networks to keep executive staff and team members apprised of goals, project status, resolving issues and conflicts, and raised timely red flags for corrective actions.Business System AnalystFidelity Investments, Houston (Remote) January 2023  December 2023Acted as a liaison between business and technical teams, ensuring seamless communication; managed and led tech investment teams, executives, operations, finance compliance, controllers, HR, and technology development staff, gathering requirements, scope, budget, milestones, resources, and change strategy for corporate VAR merger/acquisition analysis.Applied actuarial techniques to develop and refine financial models, supporting risk assessment and capital adequacy evaluations. Familiar with IT tools such as Access It! and Igloo, leveraging technology to optimize financial processes and model outputs.Proficient in data analysis and financial modeling, utilizing tools such as SQL, Excel, Tableau, and PowerBI to extract and interpret meaningful insights from large datasets.Created artifacts such as Project Charter, Business Requirement Document (BRD), System Requirement Specification (SRS), and UML diagrams like Activity and Data Flow Diagrams, managed post-acquisition integration projects in finance, accounting, tax, capital planning, and treasury.Conducted discussions with users by preparing wireframes to ensure better process flow understanding; worked with the Banking IT team to set up on-premises data warehouses and design RDBMS.Participated in the development and enforcement of policies, standards, and procedures for application support, report development, version control, and practice builds; used data modelling (physical and logical), data analysis, and wrote high-level and low-level design specifications for Business Intelligence (BI).Identified training needs and developed enterprise risk management and compliance awareness across the company; experienced in banking investment processes, ensuring clarity for developers, with a thorough understanding of customer account reconciliation.Well-versed in multiple fixed income rates, durations, legal requirements, and short & long-term deposits, loan, debit & credit card eligibility, rates, and legal information; familiar with onboarding & billing applications, and analysis of departmental data for system consumption.Developed customized financial plans using the Fidelity Go platform, aligning investment strategies with client goals. Conducted annual reviews to adjust financial plans based on client life changes and facilitated seamless communication between business and technical teams to manage client relationships effectively.Sourced, mapped, and checked data before system integration; closely worked with IT Project Manager and Development team, participating in JAD sessions; performed functional testing regularly to ensure system functionalities.Tracked requirements and testing progress using a Requirement Traceability Matrix (RTM) in SharePoint; designed and verified multiple banking forms with bank stakeholders/management; experienced in client onboarding and developing user features. Familiar with IT tools such as Access It! and Igloo, leveraging technology to optimize financial processes and model outputs.Excelled in holding interviews, group meetings, daily meetings, and requirement workshops, directing technical teams by eliciting project specifications, designed workflows for retail, SME, and rates systems for better user and developer understanding.DataOps AnalystApple, India November 2019  August 2022Analyzed business performance by understanding market dynamics and providing actionable insights to leadership, identifying weekly opportunities, and developing strategic playbooks to drive team actions and achieve business goals.Engaged with development teams to align the business goals, managed large volumes of audio data for timely and precise transcription, and led cross-functional teams to efficiently manage excess inventory and support forecast calls. Executed in-depth business performance analysis while ensuring compliance with relevant AI and data protection regulations.Documented regulatory requirements and maintained a repository of regulatory documents to support development teams in adhering to GDPR, CCPA, and industry-specific regulations. Implemented robust data handling policies, designed access control mechanisms, conducted regular security audits, and performed vulnerability assessments to protect data integrity and confidentiality.strategies to detect and mitigate biases in AI models used in Siris speech recognition and natural language processing capabilities. Ensured AI decisions were explainable and understandable, utilizing methods like SHAP and LIME to provide insights into decision-making processes.Conducted regular ethical reviews to align AI practices with societal values and ethical guidelines. Engaged with cross-functional teams, including data privacy, legal, security, and compliance stakeholders, to ensure the AI system met regulatory requirements.Developed and generated regular compliance reports covering data handling, decision-making processes, and security measures. Implemented incident reporting processes for timely communication with regulatory authorities. While dealing with artificial intelligence (AI) regulation requirements, focused on several key areas to ensure that the AI system complies with existing laws and ethical guidelines.Accurately transcribed and annotated voice recordings to enhance Siri's speech recognition and natural language processing capabilities. Conducted quality checks on transcriptions to ensure high levels of accuracy and analyzed data to identify trends for system improvements.Collaborated with cross-functional teams to refine transcription guidelines and protocols for Siri. Utilized advanced transcription tools and software to optimize efficiency and accuracy and provided feedback to improve Siris functionality and user experience.Conducted comprehensive business performance analysis, monitored daily/weekly trends, identified variances, defined causes, and specified potential actions with their impacts. Used Kanban boards to visualize workflow, manage tasks, and enhance project efficiency.Business Support AnalystAmazon, India June 2016  October 2019Collaborated with product owners and software engineers to develop test scenarios and detailed user stories, use cases, and requirements for Agile teams. Assisted in prioritizing user stories in product backlog and created data flow and process models using MS Visio for decisionmaking.Developed and enforced application security standards, conducted security assessments, and performed vulnerability testing. Utilized SQL for querying and analysing databases, extracting insights for data-driven decisions, and accurate requirement specification.Configured and maintained test cases, scripts, and executions in HP ALM, and implemented Octane's test automation frameworks.Managed the entire testing process through Quality Center, ensuring high-quality software releases. Documented all requirements in the CMS, tracked updates, and shared with team members; used MS Visio to create flow diagrams and UI designs.Leveraged Tableau for reporting, presenting data related to students, library books, and materials; prepared release documentation and user guides, and provided user training.Employed MS Project and Jira for project planning, progress tracking, resource allocation, and achieving project milestone, participated in UAT and used Tableau for report and dashboard creation. Conducted GAP and risk analysis, participated in JAD sessions to align technical design with business needs, and ensured effective communication between teams.Business Associate InternAmazon, India September 2015  June 2016Joined Amazon as a Business Analysis Intern, contributing to dynamic teams such as Inventory Placement, Planning & Analysis, and Finance & Controlling, where I gathered and analyzed large datasets to identify trends, reduce costs, and improve efficiency, supporting data-driven decision-making processes.Engaged in challenging the status quo by bringing forth new ideas to enhance Amazon's customer-centric approach, tested and applied analytical and technical skills in real-world scenarios, and completed projects that supported personal growth in Business Analysis and contributed to team and customer success.Partnered across multiple teams and geographies to navigate complex business environments, developed and executed complex data analyses to drive accurate business decisions, identified process improvement opportunities, and contributed to streamlined and scalable solutions.Assisted in root cause analyses to address problems and improve operational effectiveness, collaborated with the team in developing business cases for new programs and services, and participated in creating, delivering, maintaining, and improving performance metrics dashboards.Demonstrated proficiency in Microsoft Excel, including macros, pivots, lookups, and VBA, showcased expertise in SQL/ETL for effective data manipulation, and displayed strong analytical skills, attention to detail, and a deep understanding of business processes, making me a valuable member of the assigned business unit.

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