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Case Manager/Administrative duties with over 18 years of experience with various healthcare agencies developing and managing client s healthcare needs.Sales and Marketing with 9 years of experience for various healthcare providers.
Admissions and Discharge Coordinator with 2 years of experience for residential care.Experienceapril 2022 August 2024administrator Case Manager, Abana Home Health Care Complete Intake Forms/Obtain Authorizations. Prepare and Send PCP orders & required documents to doctor s office. Check authorization status in Forward Health portal. Train caregivers on how to fill out timesheets, monitor and review them. Payroll data entry. Coordinate & Review application paperwork for new employees. Create and Update personnel files and Conduct Background Checks. Monitor & Correct EVV errors in the Sandata Portal. Create, Organize, Audit and Update client binders/files. Prepare & Coordinate paperwork for RN Supervisory Visits and Assessments. Assist with scheduling when needed. Conduct, Enter and Calculate PCST assessments. Create Policies and Procedures.December 2010 January 2022Care manager, Community Care Inc. Completed LTCFS-Long Term Care Functional Screens Customized Care Plans. Coordinated services to include ordering DME. Maintained relationships with members, their supports and primary care providers. Worked in partnership with a nurse to collaborate member s plan of care. Monitored member s overall well-being and advocate for member. Completed home visits and assisted with placement. Provided ongoing care coordination.February 2010 December 2010Marketing specialist, Wisconsin Veterans Home Achieved census goals through successful marketing and relationship building with referral sources. Acquired and maintained referral sources. Conducted tours and coordinated events. Updated and ordered brochures. Procured estimates for marketing materials.
Assisted in admission process/intake & volunteer program. Supervised and trained one LTE (limited time employee).OCTOBER 2008 JANUARY 2010ADMISSIONS & DISCHARGE COORDINATOR, DAYTON RESIDENTIAL Conducted assessments and completed admission process. Acquired leads and secured placement. Developed Marketing Materials and Marketing Plan. Assisted with ISP reviews.SEPTEMBER 2006 OCTOBER 2008MARKETING COORDINATOR-LTE, WISCONSIN VETERANS HOME Generated and followed up on leads, referrals and inquires.
Achieved Census goals. Acted as a liaison with Veteran groups and committees.
Assisted with the admission process for the multiple assisted living facilities and nursing home.
JUNE 2005 JULY 2006RESIDENCE SALES MANAGER, ASSISTED LIVING CONCEPTS Developed and maintained community referral contacts. Conducted tours. Analyzed market awareness and conditions. Conducted Customer Service Training for employees.
APRIL 2001 JUNE 2005COMMUNITY SALES REPRESENTATIVE, ALTERRA HEALTHCARE (Formerly) Achieved Census goals. Conducted tours and facilitated staff training. Marketed to referral sources. Maintained Lead Tracking System and completed market analysis.Educationbachelor of science-PSYCHOLOGY, UW-ParksideSkills Experienced with Microsoft Word, Excel, PowerPoint, Outlook and Publisher. History of LTCFS Certification Experienced with Generations Database Auditing Files
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