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IT AND CYBERSECURITY PROFESSIONAL | Army VETERAN |
Columbia, SC |PHONE NUMBER AVAILABLE EMAIL AVAILABLE
LinkedIn URL
PERSONAL SUMMARY
A dedicated Army veteran equipped with comprehensive IT expertise, spanning security remediation to network
infrastructure. Skilled in both collaborative team scenarios and independent capacities, I bring a blend of technical
acumen and problem-solving prowess. Eager to leverage my IT knowledge to contribute to forward-thinking tech teams, I
aim to serve as a pivotal asset in driving technological advancements and safeguarding digital assets within an innovative
organization.
SKILLS
Networking: Cisco Firewalls, Routers, Switches, Circuit Testing, IPSEC-PPTP, Network Infrastructure, Networking (VPN,
Wireless, Routers) While at USPS
Cybersecurity: Security Remediation, ISS IDS Scanners, Cryptography, Configuring Identity, Access Management
Controls Operating Systems, Software & Platforms: Windows, Mac, Linux, Microsoft Office, Microsoft 365, Google
Workspace Problem-solving & Support: Troubleshooting, IT Support, Help Desk while in the US Army
Miscellaneous Skills: Customer Service, Research, Critical Thinking, Leadership, Data Governance, Human Resources
CERTIFICATIONS
Delivery Barcode Sorter Training Certification USPS
Auto Tray Sorter Training Certification USPS
Lean Six Sigma Yellow Belt
EDUCATION
Training Concepts CompTIA Academy School May 2023 August 2023 Information Technology Career Program
CompTIA A+ certificate CompTIA Network+ certificate
Security+ certificate Cloud+ certificate
Security+ certificate Linux+ certificate
Server+ certificate ITIL certificate
Highlights Academy Program included:
- Developed a working understanding of IT language and concepts, assisted in setting up computers and peripheral
devices, computer and network break-fix troubleshooting, Also gained valuable real-world functional knowledge
regarding user support, networking, security, operating systems (Microsoft/Linux), cloud server & services.
US Army Unit Level Communications Maintainer Course 11/03/1989
USPS Maintenance Mail Processing Equipment Technician 2016 to 2024
Bachelor of Science (Business Administration)
Limestone University 2016
PROJECTS
Implemented ITIL practices by designing and deploying an IT service for a mock company, emphasizing transition
and performance monitoring.
Diagnosed and resolved hardware/software issues on diverse systems, including setting up a dual-boot
environment and combating malware.
Designed and managed a multi-subnet virtual network topology, configuring routers, switches, and troubleshooting
connectivity challenges.
EXPERIENCE
Troubleshooting USPS Computer systems and USPS Mail Processing equipment.
Troubleshooting US Army Signal Communications equipment.
Troubleshoot,report and supply Technical support for USPS and US Army.
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