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Title SENIOR MANAGER BUS. IMPROVEMENT & PMO
Target Location US-TX-Lubbock
Email Available with paid plan
Phone Available with paid plan
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                                    Phone: PHONE NUMBER AVAILABLE | Lubbock TX
                                 Email: EMAIL AVAILABLE
LinkedIn URL: https://LINKEDIN LINK AVAILABLE | GitHub URL: mpri090476/Work-Experience

Highly innovative, analytical thinker and experienced leader with over 23 years of substantial consulting and corporate
experience in Portfolio, Program & Project management, Operations, Professional Services (CS), Products & ePMOs, as
well as selling / implementing medium to large strategic digital life-cycle transformation initiatives at clients through the
optimization of Processes, Systems, and People. Ability to simplify and de-clutter complex problems through analysis,
investigation, presentation and to execute targets / goals. High degree of collaboration with teams, at all levels, including
internal / external stakeholders. Speaks French and English  uently.

                                                    AREAS OF EXPERTISE
    Operations Management (EPMO, OPS, Professional Services, Technology & Application)
    M&A (IT Audit & Integration) Customer Success / Client Relationship
    Strategic Planning & Execution (P&L, OKR and KPIs, EVM)
    Portfolio, Program and Project Management (including Resource & Risk mgmt.)
    Data Insight (Analytics)
    Change Management & Digital Transformation (Safe5.0 Transformation, Six Sigma)
    Risk Analysis
    Quality Control / Testing
    Asset Management
                Operations Management / Recruitment / Negotiation (Vendors) SLAs / Talent Acquisition & Hiring /
 Sub-Areas Sta ing / On-shore & O shore Management / Outsourcing (RFI, RFI) / Vendor Management &
 Expertise      Contractors (SLA, SOW) / Performance management / Invoices / Contract Negotiation / Contract
                Mgmt. (Fixed Price, T&M, Not to Exceed, SLAs, Partnerships) / Account Receivable

                                               SELECT CAREER HIGHLIGHTS
   Successfully integrated major digital transformation capital project (cost control) at major utility impacting
 >2,500 employees in the distribution / transmission divisions of a super-regional utility. Managed $>45M and a
 team of >40+ FTE (onshore and o shore) for over 2 years. Generated OPEX savings in excess of $8M / year over
 10 years.
   Created and managed intake prioritization and portfolio management for a company with >$56M in annual revenue.
   Lead digital transformation through systems, processes & human capital build tech stack for a drone operator to support
 growth from 20 to 500 employees.
                                                   TECHNICAL EXPERTISE

  End to end strategic road mapping (design thinking) for digital transformation through IoT (long-term capital
spend management) for enterprise systems and centered around: (1) Systems (sole source of truth), (2) Human
Capital (right people / right positions), (3) Minimize Customer Data Management (analyze data), (4) Support
Business Transformation (BPM & business re-engineering) / Corporate governance / Change management /
create ePMOs / streamlining CAPEX & OPEX / Business Analysis / Business Case / Translate Corporate to ePMO
strategies.
  Product capability prioritization (both functional, technical and UX), product vision and strategy, and plans for product
  Engineering Program Management and Estimation. Design and Build procurement As-a-Service / Green- Brown

                                                                                                                           1
                                             Candidate's Name  | PHONE NUMBER AVAILABLE | EMAIL AVAILABLE
 eld Commissioning Project / Digital Twin (standardized sourcing blueprints, e-Sourcing, supplier
intelligence, benchmarking and estimating, market intelligence, contracting intelligence) / GIS, T&D, Nuclear /
Connected worker / Real Time Product & Project lifecycle management / Outside Plant.
  O the shelf systems & custom application (Java, C+) Design & Implementation for Cost, Estimation, Scheduling
and Transactional platforms (Oracle P6, EPPM, Uni er / Hexagon EcoSys / Clarity PM / MS Project, / InEight /
Timberline / SunGard Omni & Omni trade / MS D365 BC & F&O / ServiceNow & FreshDesk).
  Data Migration (Razor/CM to GiLab/Jira), Conversion, and Integrations (Java / Informatica / Web methods) to ERP systems
- SAP PM, PS / Work Order (Maximo).
  Emerging technologies (AI / Neural Network, Machine Learning, Data Science / Big Data & Data Warehouse) for
intelligent analytic progress reports (Microsoft Power Business Intelligence). Custom app design and ability to
collaborate with technology team to document artefacts such as deployment models, sequence Diagrams, Wireframing,
as well as, working with UX/UI Designers.

                                                    INDUSTRIES
Energy (T&D, Nuclear, Chemical), Telecommunications, Construction (EPC), Products, Food & Beverage, Healthcare
                                               SOFT & TECH SKILLS

                                    Leadership (servant leader), Quantitative, Problem-solving, Energetic,
 Soft Skills                        In uencer, Excellent Verbal & Written Communication Skills, Analytical,
                                    Strategic, Innovation, Creative Thinking, Collaborative, In uencing, Motivational.
 Enterprise Applications            MS D365 Business Central / F&O, MS D365 Customer Service (CS) / CRM
                                    Omnichannel / CS Workspace / Field Serv. (FS) & FS Mobility / Power Pages FTP
                                    Portal, SAP PM & PS, Maximo, Jama-Connect, Salesforce, Prosci, Paylocity,
                                    Workable, Workday.
 Project management                 Oracle Primavera, Hexagon EcoSys, MS Project, Smartsheets, Clarity PPM,
 (Schedule & Cost Control)          Monday.com, Jira (& Con uence), Azure DevOps,
 Design Thinking & Process          Mural, Figma, MS Visio, Aha! (Ideation intake product)
 Monitoring and Reporting Tools     Tableau, Power BI
 Database tools                     MS Access, Enterprise Architecture (EA). MongoDB, Make, MuleSoft
 Data Analytics                     Solver, XCL, Montecarlo,
 Architecture & Integration         REST API, Informatica, Web methods
 Security & Compliance              NIST, SOC2, SOX, SSO, RBAC/ABAC
 Cloud                              Azure, GCP
 Ticketing and Support              ServiceNow, Freshdesk
 Vers. & CI/CD / DevOps             GitHub / GitLab

                                                   EXPERIENCE
SENIOR MANAGER BUSINESS PROCESS IMPROVEMENT & PMO Remote / Richmond VA                          July 2023   Present
Carescout (www.Carescout.com) (Healthcare startup)
Chief of Sta to COO in charge of leading health care transformation.
   Re-engineer / Optimize Operations Business Processes with help from functional leads. Assessment, Plan of
     Care, Direct to Consumer (DTF) Concierge, Value Base Care (VBC). Bridge between IT and OPS Business Unit.
   Scale up Assessment BU implementing MS D365 Health Cloud solution (>$1.5M). Managed RFI, RFP, SOW.
   Strategic 3-year plan and drive operational KPIs / OKRs.
   Built the Business Continuity for Plan for OPS, Marketing and Sales.
   Built the Business Control & Risk Management methodology & reporting.
     Build ePMO to manage Portfolio (Budget, Timeline) using Monday.com + executive rprt. PowerBI (Portfolio >$35M).

                                                                                                                         2
                                            Candidate's Name  | PHONE NUMBER AVAILABLE | EMAIL AVAILABLE

OWNER / PARTNER                                            Remote / CO                             June 2020   present
DigitalPXO (www.digitalpxo.com) (freelance between employment gaps)
Client Account Lead / Deployment Lead on various mandates: AI / ML functional design, BPM re-engineering processes,
and ERP implementation (business Processes & SW   QuickBooks Migrations, MS Dynamics 365 BC & F/O). Clients: AI
Product in recruitment space (India), Regional utility (USA, FL), Beverage Manufacturer (USA, TX).

DIRECTOR DIGITAL TRANSFORMATION                          Remote / Virginia Beach VA           April 2022   April 2023
DroneUp (www.DroneUp.com) (UAV startup)
Lead the transformation e ort to help scale business by leveraging: (PPP) Business Processes, Systems/Products and
Human Capital (People) at Unmanned Aerial Vehicle (UAV / Drone) startup.
   Help drive redesign of Processes, Systems and Products.
   Work through Eng., Products, Mktg, Strategy, IT, OPS strategic initiatives in IOT, Multi-channel., Analytics,
    Gami cation. (Implemented MS Dynamics F&O for Finance & Operations teams).
   OKRs / Quarterly Strategy / M&A Playbook & Integration plan.
   Business & System work ow mapping for HW Product Eng. Teams. (Implemented Jama connect for Eng. teams).
   Oversee Digital Implementation of SaaS (Portfolio >$8M).

MANAGER PORTFOLIO / PMO                                Remote / Palo Alto CA                April 2021   Feb 2022
Plume (www.Plume.com) (Telecom startup)
Developed Intake Process & Portfolio management of $150M revenue (KPIs + Project Control) at SaaS Customer
Experience Management (CEM) Telecom startup.
   Strategic PMO alignment (Engineering / Sales / Marketing / Developers / Support).
   Introduced new QC goals and strategy, identify problems, complete root cause analyses, and develop solutions.
   Drive Digital Transformation (Safe5) & PROSCI (Change mgmt.).

SENIOR MANAGER                                                Remote / Houston TX                   Sept 2015   June 2020
Accenture (www.Accenture.com)
Lead partner relationship with clients in strategic initiatives for integrating mobility, web, or cloud-based enterprise
solutions for various platforms to help client digitize their capital projects and manufacturing teams.
Roles & Responsibilities
     Delivery Lead (Onshore & O shore teams)
     Budgeting, Business value (Cost modelling), Operational Performance.
     Functional Requirements (Design thinking), Architecture & Solution design.
     SLAs & Licenses agreements.
     Cloud migration (SaaS, IaaS).
     Run Salesforce sales pipeline, sold new business: $16M (2019) & $1.75M (2020).
Selected Projects
   OG&E Lead proposal to implement replacement of their antiquated ArcFM VB dB to a multi-mode one
   (ArangoDB) and linking to both their internal Estimation and PPM platforms.
   Google Develop project plan for Deployment/Construction of Data centered to client speci cations. Project
   Plan for $100MM Const.
   OG&E Lead consulting management deal for EcoSys (v8.3) cost management and SAP-PS/PM custom
   integration enhancements (Agile method). Developed 3 yr. strategic IT PMO Business process management
   (tool adoption as well as strategic planning & estimating, scheduling, budgeting). Savings   $800K / yr.
   Olin Delivering execution on business requirement & functional solutioning between Primavera P6 Cloud
   (v15.2) and SAP-PS/PM to P6 API integrations. Reduced project delays by 7-10% (  $20K/month).
   Freeport-McMoran Turn-around initiative for Application Lifecycle Management (APM) speci cations at
   client to implement con gurations on existing EcoSys (v7.4) cost management system as well as all training
   material (Skillshare & Litmos). Mitigate cost overrun and liabilities.

                                                                                                                       3
                                            Candidate's Name  | PHONE NUMBER AVAILABLE | EMAIL AVAILABLE

   Duke Energy Technical Management (40+ FTE onshore/o shore, 4 PMs, 2yrs, $45M) for Transmission &
   Distribution team on integrated project controls implementation (Transmission). Implementation of Oracle
   EPPM (v15.1.2), EcoSys (v7.04) software, custom project ideation web-based application (Java) & API
   integration with Maximo   WO order entry, Power Plan, one hundred interfaces (Informatica, Web methods,
   Java). Testing (Product, Integration, UAT, End to End) / Migration. Cloud migration. ROI   $8M/5 yrs.
PROGRAM MANAGER                                     Indianapolis IN                      Feb 2014   Sept 2015
OneAmerica (www.oneamerica.com)
Lead internal Open Architecture Program of the Omni / Omni Trade platform (149k man-hours, $25 M+). Enable
current record keeping platform to manage trust product sales. Savings   $40 M/5 years. OMNI upgrade (v5.8 to
v 6.4.) Re-establish ePMO.

SENIOR MANAGER (Contract)                          Indianapolis IN                   March 2013   Feb 2014
ABEAM (www.ABEAM.com)
Forensics & Auditing advisor mandate through cost audit. SOX reporting & compliance. Benchmarking & Data
analysis / Cost Modelling.

SENIOR CONSULTANT                                 Remote / Broom eld CO                         June 2007   March 2013
Hexagon / EcoSys (www.Hexagon.com) (startup with successful exit / buyout)
   SaaS implementation & product SME.
   E2E software implementation & product / software development.
   Evaluate enhancement requests. (Full SDLC / RICEFW).
Selected Projects
   Federal Aviation Administration (FAA) Managed PMO Project Controls (P6 v6.2) & Cost analysis (EPC v6) for TAMR
   Ph1 (>$250M/yr.).
   Constellation Energy Group (CENG) Portfolio management of $150M/yr. for nuclear sites. Saved  15%
   CAPEX/project turnaround increase  10%.
   Amtrak Technical Design of Enterprise Systems & Integrations (P6 v6.2, Timberline, 10 Java interfaces).
   New York City School Construction Authority Sr. BA Oracle P6 implementation.
   SunTrust Bank EcoSys Implementation for Portfolio $100M/yr.
FIELD / PROJECT ENGINEER   PM   MANAGER                   USA / CANADA / BRAZIL                    Jun 1999   May 2007
Kiewit / Bell Mobility
Various roles and responsibilities in engineering, telecom and underground infrastructure construction.
Roles & Responsibilities
   Built ePMO to manage $40M/Yr. in Capital Projects (Power, Infra, Voice & Data Switches).
   Supervised $30M/yr. Construction & Project Controls (RF / Tower / OSS/ BSS, Fiber-Optic, Civil & Electrical/
   Lump Sum / T&M).
Selected Projects
   Nokia / Lemcon PM for T&D SPP telecom / electric. & Full P&L Bid responsibilities for $6-15M/yr. (R.F. design, Site
   Acquisition, Permitting, Design, Civil & Electrical const., Telecom equipment installation., Testing; Integration.
   Worked in Brazil / Managed up to six levels of contractors for clients (Construction for 30-50 BTS sites).
   Government / Municipality of Montreal PM for $6-15M/yr. worth of underground utility projects (Civil, Elect. & Telco).
   Kiewit / Level 3 Communications PM for $15-20M/yr. worth of projects.
                                                     EDUCATION
   Texas Tech University, Rawls Business School   MBA                                               USA (2020)
   Universit  de Montr al, HEC Business School   Master s Operations Management                     Canada (2007)
   Universit  du Qu bec,  cole de Technologie Sup rieure   Construction Engineering                 Canada (1999)


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