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CUSTOMER SERVICE REPRESENTATIVEArizona PHONE NUMBER AVAILABLE EMAIL AVAILABLEObjectiveTo obtain a customer service position. . . .To obtain a challenging data scientist position in a dynamic and innovative organization where I can use my technical and analytical skills. ExperienceShift Manager SE Co-Brands Inventoried stock and reordered when inventory drop to a specified level Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers Provided customer service by greeting and assisting customers and responding to customer inquiries and complaints Monitored sales activities to ensure that customers receive satisfactory service and quality goods Instructed staff on how to handle difficult and complicated sales Assigned employees to specific duties Kept records of purchases, sales, and requisitions Performed work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise Planned and prepared work schedules and keep records of employees' work schedules and timecards Established and implemented policies, goals, objectives, and procedures for the department Enforced safety, health, and security rules Hired, trained, and evaluated personnel in sales or marketing establishments, promoting or firing workers when appropriateRental Sales Agent Avis Budget Group June 2021 August 2022 Prepared rental forms, obtaining customer signature and other information, such as required licenses Provided information about rental items, such as availability, operation, or description Rented items, arrange for provision of services to customers, and accepted returns Reserved items for requested times and kept records of items rented Inspected and adjusted rental items to meet needs of customer Explained rental fees, policies, and procedures Answered telephones to provide information and receive orders Computed charges for merchandise or services and received payments Advised customers on use and care of merchandise Greeted customers and discussed the type, quality, and quantity of merchandise sought for rental Kept records of transactions and of the number of customers entering an establishment Received, examined, and tagged articles to be altered, cleaned, stored, or repaired Prepared merchandise for display or for purchase or rental Recommend and provided advice on a wide variety of products and services Personal Assistant Amada Senior Care November 2017 March 2020 Trained family members to provide bedside care Provided clients with communication assistance, typing their correspondence or obtaining information for them Transported clients to locations outside the home, such as to physicians' offices or on outings, using a motor vehicle Instructed or advised clients on issues, such as household cleanliness, utilities, hygiene, nutrition, or infant care Participated in case reviews, consulting with the team caring for the client, to evaluate the client's needs and plan for continuing services Performed healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurses or physiotherapists Prepared and maintained records of client progress and services performed, reporting changes in client condition to manager or supervisor Administered bedside or personal care, such as ambulation or personal hygiene assistance Education91st Psalm Christian SchoolGeneral Studies Casa Grande, ArizonaSkills & abilitiesManagementManagement Problem solving Communication Leadership Time Management Computer Operation Office Management Dynamic Communicator |