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Click here or scroll down to respond to this candidateCandidate's Name
Account Manager - MeduitSaint Cloud, MN Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLE Dedicated employee with over 23 years' experience in a professional setting Goal oriented individual with the determination to get the job done accurately and efficiently Strong leader with the ability to manage a team and motivate others to succeed Authorized to work in the US for any employerWork ExperienceAccount ManagerMeduit-Sartell, MNNovember 2021 to PresentMake on average 180 outbound calls daily to arrange debt repayment or establish repayment schedules, based on customers' financial situations Advise customers of necessary actions and strategies for debt repayment and answer customer questions regarding problems with their accounts Persuade customers to pay amounts due on outstanding medical accounts consistently meeting or exceeding company and personal goals Record accurate documentation about financial status of customers and status of collection efforts Work directly with attorneys and insurance companies in the billing process Account Manager/LeadCENTRAL PORTFOLIO CONTROL-Clearwater, MNJune 2015 to November 2021Assist with training and development of new staff ensuring best practices are shared with all Ensuring that team members meet performance expectations and team goals Analyze the team performance with call monitors and reviews. Provide consistent, supportive and constructive feedback to the quality and quantity of their work Account ManagerJC Christensen and Associates-Saint Cloud, MNOctober 2001 to June 2015Make on average 300 outbound calls daily to arrange debt repayment or establish repayment schedules, based on customers' financial situations Advise customers of necessary actions and strategies for debt repayment and answer customer questions regarding problems with their accounts Persuade customers to pay amounts due on outstanding medical accounts consistently meeting or exceeding company and personal goals Record accurate documentation about financial status of customers and status of collection efforts Work directly with attorneys and insurance companies in the billing process Assist with the training and development of new staff ensuring best practices are shared with all Server/WaiterGreat River Bowl-Sartell, MNJuly 1994 to July 2002Served parties and glow bowl and assistedwith training of staff In charge of waiting on customers, taking orders for food and beverages. Submitted tickets to customers and collected payments. Worked with a team of bartenders and wait staff to work large Christmas and work functions. Helped with clean up for the end of the evening. Customer Service RepresentativeCharter Communications-Saint Cloud, MN1997 to 2001Responsible for providing exceptional customer service to all Charter customers to increase sales and promote repeat business Managed delinquent accounts in a professional manner to maximize profits for company Responsible for dispatching technicians to outages and service calls EducationAssociate's degree in Sales and ManagementSt. Cloud Technical College - Saint Cloud, MN1993 to 1995High school diploma or GEDSauk Rapids-Rice Senior High School - Sauk Rapids, MN 1989 to 1992Skills Salesforce Cold Calling Account Management Data Entry Sales Account Management Cold Calling Data Entry MS Office Quickbooks Receptionist Sales Salesforce Guest services Leadership Supervising experience Time management Customer service Conflict management Accounting Microsoft Excel Computer skills Communication skills Sales Banking Guest services Accounts receivable Account management Salesforce Serving Cold calling Front desk Microsoft Office Organizational skills Microsoft WordAdditional Information Customer Service Multi-Line Phone Accounts Receivable & Collections Management Insurance Billing Training & Development Inventory Control Client Relations Sales |
