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BabitaSr. QA Analyst/ TesterEMAIL AVAILABLEPHONE NUMBER AVAILABLEEXPERIENCE SUMMARYOver 6+ Years of professional experience in Quality Assurance Analyst & User Acceptance Testing in Banking, Financial and Educational domains.Over 2 years of experience in web application testing in Selenium.Worked on cross browser testing using browsers such as Google Chrome, Mozilla Firefox and IE using WebDrivers.Experienced in developing Test Plans, Test Cases based upon the business requirements.Adept at using both Manual and Automated Testing tools to troubleshoot systems, Integration, User Acceptance, Positive and Negative, GUI and Functionality, Regression Testing.Over 7 years of experience in working with all phases of SDLC & STLC.Experience in working with Agile as well as traditional SDLC cycles.Experience in Functional, Data-driven, Unit, Integration, System, Front-End and Back-End Testing.3 years of experience conducting XML, JSON and API testing to verify data exchange and system integration.Over 3 years of testing web services RESTful and SOAP UI using POSTMAN.Over 7 years of experience working with JIRA for issue tracking and project management, ensuring efficient collaboration across teams.Over 3 years of working on TestNG and Junit frameworks.2 years of experience implementing test case management using Zephyr Scale, ensuring organized and traceable testing processes.Over 1 year experience in conducting performance testing using JMeter, ensuring system responsiveness and stability.Good understanding of all modules of MTM(Microsoft Test Manager) such as Requirements, Test Plan, Test Lab, Defects and Dashboard reports.Over 3 years of experience in writing Oracle Database/SQL queries for effective data validation and integrity testing.Experience in Data cleansing and Analysis, using pivot tables, formulas (v-lookup and others), data validation, conditional formatting, and graph and chart manipulation.Participated in design review meetings with the production team of Business Analysts, SMEs, PMs and developers in order to understand the critical business functions of the project applications.Performed User Acceptance Testing (UAT) manually.Participated in design walkthroughs and verified QC Test Scripts and results.Expertise in developing QA Test Plan, Test Conditions, and Test Cases; ensuring adequate testing of software both before and after completion; conducting and documenting UAT.Used ALM/Quality Center for Bugs reporting and communicating to developers, product support and test team members.Participated in design Walkthroughs and Inspection meetings to review Test scripts and results.TECHNICAL SKILLSTesting Tools: Selenium, IDE, Postman, SoapUiSDLC: Waterfall, Agile, Spiral, LeanDefect Tracking Tools: HP SM7, ALM, QTP, JIRA, MTMOperating Systems: UNIX, WindowsRDBMS: SQL Server, Oracle, DB2MS Office Suite: MS Word, Excel, PowerPoint, OutlookWeb Services: RESTful, SOAPTest Frameworks Junit, TestNGPerformance Testing JMeterPROFESSIONAL EXPERIENCETexas Education Agency (Austin, Texas)Feb 2024 - PresentSr. QA Analyst/ TesterDescription: Involved in testing the application, TWEDS, used by TEA employees to submit student data to the database and also make sure that the publication version duplicates the data as per requirements.Responsibilities:Collaborated with cross-functional teams to understand project requirements and define comprehensive test plans.Utilized JIRA for test case management, defect tracking, and seamless integration with the agile development process.Leveraged Postman for manual testing and API request/response validation.Proficiently worked with JSON and XML data formats for request and response payloads.Executed SQL queries for database validation, ensuring data consistency across the application.Actively participated in Agile ceremonies, providing regular updates on test progress and collaborating with developers to resolve issues promptly.Adapted testing strategies to fit within the Agile framework, ensuring continuous integration and delivery.Integrated Zephyr Scale with JIRA for efficient test case management, execution, and reporting.Maintained comprehensive documentation, ensuring traceability and visibility into the testing process.Worked on data conversion during transformation from Legacy to a modern technology platform.Proficiently used SQL queries against Oracle RDBMS to insert training data, validate test data to verify business scenarios have been met.Bank of America (Newark, DE)Sep 2018  Mar 2019Test EngineerDescription: Involved in testing the application(for User Acceptance Testing), INTERACT, used by customer service associates interacting with bank customers.Responsibilities:Collaborated with cross-functional teams to understand project requirements and define comprehensive test plans.Utilized JIRA for test case management, defect tracking, and seamless integration with the agile development process.Developed and executed automated test scripts using Selenium for API testing, ensuring the functionality, reliability, and security of RESTful and SOAP services.Leveraged Postman for manual testing and API request/response validation.Proficiently worked with JSON and XML data formats for request and response payloads.Executed SQL queries for database validation, ensuring data consistency across the application.Actively participated in Agile ceremonies, providing regular updates on test progress and collaborating with developers to resolve issues promptly.Adapted testing strategies to fit within the Agile framework, ensuring continuous integration and delivery.Utilized Selenium for UI automation to create end-to-end tests, covering critical user journeys.Implemented and maintained automated test scripts for API testing, contributing to the overall regression testing suite.Conducted performance testing using JMeter to analyze the application's scalability, responsiveness, and overall performance under varying load conditions.Integrated Zephyr Scale with JIRA for efficient test case management, execution, and reporting.Maintained comprehensive documentation, ensuring traceability and visibility into the testing process.IBM (Bangalore, India)Aug, 2008  Jun, 2013Manual TesterDescription: Involved in computerization of several branches from manual operations. All modules of Deposits,Advances, Balance Sheet, Mortgages, Credit Cards, Cash, Exports/Imports, Securities, Investments, Brokerage andStock Trading was computerized. Reviewed existing systems and procedures of test environments. Designedtesting documents at corporate level.Responsibilities:Analyzed and tested Client-server large scale Banking Applications.Prepared Test Plans as per requirements documentInvolved in manual testing of all applications at Component Level, Integration and System levels.Performed Compatibility testing to ensure its performance in different Operating Systems.Performed data integrity testing, black box testing, regression testing and user acceptance testing.Documented test scripts and test cases according to the developed Test plans.Responsible for doing System testing of the entire applications along with team members.Analyzed results with Business Analysts.Worked with technical analysts to develop functional specifications for the features and requirements.EducationJNTU  HyderabadBachelors in technology in Electronics and Communication Engineering, 2008