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It Support Technical Resume Brooklyn, NY
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Title It Support Technical
Target Location US-NY-Brooklyn
Phone Available with paid plan
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OJEKUNLE AYOOLA T.Street Address  SMITH STREET NEW ARKPHONE NUMBER AVAILABLESUMMARY OF QUALIFICATIONEnthusiastic and highly motivated network engineer trainee seeking to leverage technical knowledge and hands-on training in network technologies to contribute effectively to a dynamic IT team. Eager to apply acquired skills and gain practical experience in enhancing network performance and ensuring seamless operations. a Results-driven professional offering a progressive, 5 year career in information technology with Practical IT knowledge in maintenance and support for Tier 1 Helpdesk, and a strong Customer service Orientation. Expertly provided technical support and diligently troubleshooting issues to identify root causes and prevent a re-occurrence.TECHNICAL PROFICIENCIESRouting and Switching: Cisco IOS, OSPF, EIGRP, VLANs, VTP, STP, HSRP,Wireless: Cisco WLC, APs, RF management, WLAN securityOperating Systems: Windows, Cisco IOSProductivity Software: G-Suite, Office365 AdministrationHardware knowledgeActive directoryHelp desk softwareBack up RecoveryTime ManagementCertification & Professional DevelopmentCisco Certified Network Associate (CCNA)  In ViewNetworking Basics (Cisco Networking Academy)Network Addressing and Basic Troubleshooting (Cisco Networking Academy)Networking Devices and Initial Configuration (Cisco Networking Academy)Google IT supportPROFESSIONAL EXPERIENCEIT Support TechnicianField NationJan 2021  April 17Job DescriptionRack and Stack servicesLow Voltage networking service and implementation and deploymentProvide IT Support relating to technical issues involving Microsofts core business applications/operating systems.Provide technical support for mobile devices, such as iPads, iPhones, Android devices and Windows tablets.Patching cabling between network equipment and customers networkInstallation of power cables from equipment to power supply in rack/cabinet/closet Installation, troubleshooting, and de-installing network equipment.Install/swap out devices (e.g., phone, computers, cables, boards, edge routers, switches etc.)Install, troubleshoot, and de-install Network General remote Sniffers.Complete all hard and complex Move, Add Change (MAC) requests within the defined service levels.Act as an interface between customers associates and managementProvide hardware break-fix services for network infrastructure.Perform onsite call-through, data, voice, website, and security testing.Perform back-up testing to ensure all systems are connected to the customers network as directed.Support carrier testing of circuits Assist with facilities efforts.Network Technician InternshipGASHAP TECHNOLOGIES LLCJanuary 2020  April 2023Developed technical know-how necessary for the design, implementation, and management of local and wide-area networks (LANs and WANs) to ensure optimal performance, security, and scalability.Implemented Layer 2 & 3 redundancy network with IP telephony and Virtual LANsConfigured and implemented of a full Wireless network with WLC and Lightweight ApsAcquired detailed specifications and schematic network drawings for network enhancements and modifications.Assisted in Practical design and configuration of Cisco-based networks for medium-sized businesses, optimizing network performance and security.Reviewed complex scenarios involving dynamic routing protocols for full network convergence.Troubleshoot technical and non-technical networking issues in order to understand root cause analysis, including the ability to identify and implement corrective and preventive measuresAcquainted with regular utilization of monitoring tools to understand log messages recorded on network devicesEDUCATION and TRAININGNetworking Technician Training, 2024Extensive Training on Networking Devices and Configuration with hands-on practical using Cisco Packet TraceUniversity of EKITI . Bachelor of science

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