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Operations Manager Shift Resume Kenly, N...
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Candidate Information
Title Operations Manager Shift
Target Location US-NC-Kenly
Email Available with paid plan
Phone Available with paid plan
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6:57Up Next Summary val 5G &)DoneWILLIAM RAPEREMAIL AVAILABLE PHONE NUMBER AVAILABLE Kenly, NC 27542SummarySeasoned Shift Operations Manager with background in leading teams and managing complex operations. Possessstrong skills in strategic planning, workflow optimization, and team leadership. Demonstrated ability to improveoperational efficiency and increase productivity. Committed to fostering a positive work environment that promotesstaff growth and development.Skills* Standard Operating Procedures* Effective Leadership* Workforce scheduling* Team Management* Safety ComplianceExperienceFrozen Food Express Rocky Mount, NorthCarolinaShift Operations Manager01/2021 - 08/2024Wilson Trucking Elm City, North CarolinaDispatcher05/1999 - 11/2021Education and TrainingJames B Hunt High Wilson NCHigh School Diploma06/1982* Inventory Control Team Development* Delegating Work* Operations Management Punctual and ReliableEnforced safety regulations while supervising the workenvironment during shifts.Implemented cost-saving measures throughout the entire shiftoperation process.Resolved customer complaints in a timely manner.Conducted regular team meetings to ensure effectivecommunication between departments.Identified opportunities for improvement in existing processesrelated to shift operations.Tracked vehicles using GPS technology and provided real-timestatus updates as needed.Utilized computer systems to locate addresses, calculateestimated arrival times, and provide directions when necessary.Interacted with local law enforcement agencies when respondingto incidents in progress.Coordinated with other dispatchers to ensure efficient deliveryschedules were met.Participated in team meetings discussing changes in proceduresor processes.Created daily reports detailing response times, call volumes, andother pertinent information.4

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