| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Senior IT Engineering SpecialistShort-term project of assigned Hannaford Supermarket stores. As ServiceNow tickets in came in I traveled to stores to replace whatever was needed on mostly the Self-Check Out (SCO) registers, like the BNR, Cash box, Recyclers, coin depensers or even the main computer e-box. Replaced many Verifone Pin Pads as well as their online Hannaford-to-Go (HTG) devices as well, which included the Zebra tablets, mini-epson printers & handheld Verifone EStreet Address Pin Pads. All work done onsite.POS Breakfix TechnicianIRON SYSEMS / SERVICE GLOBAL Street Address PresentField Systems EngineerProvide feedback and recommendations based on analysis. Installation, repair, and replacement of racked/shelved servers, all networking equipment, new workstations, thin clients and their peripherals. Lead Projects of deployments from Win 7 to 10 & use of CloneZilla.POS (Point-of-Sale) retail networking devices, (Cisco, Aruba, Meraki) deinstall-reinstall service to many different fortune 500 retail stores. CVS Pharmacy, Joanns, Walmart, Home Depot, 7/Eleven, McDonalds, etc.Used VMware to assist with monitoring various server platforms for outages, authentication protocols & maintenance tools.Currently stationed at Albany/Rensselaer Amtrak station managing desktop solutions via Service Now (SNOW) tickets & I monitor network systems performance for optimal service. Duties include software installations, hardware break/fix solutions, deployments of new laptops/desktops systems & their peripheral & conference room setups/installations.AMTRAK DITIGAL TECH INNOVATIONS TEAMComputer Networking Sys & CyberSecurity2013Savannah TechCCNP classes takenSchenectady County CCNOVA Graduate Computer Science2015CERTIFICATIONRETAIL BUSINESS SERVICESCERTIFICATION #1DELL Systems2013Desktop & Network Systems SupportFrontline Support of major information technology systems who grasps challenges and contributes to the achievement of organizational goals and objectives. A strong work ethic thats extremely attentive to detail with creative ability to think outside the box and with professional communication skills.Passion and CreativityPatienceHigh Emotional IntelligencePassion for LearningTeamworkTime ManagementEDUCATIONLINKEDIN LINK AVAILABLEin/Candidate's Name -189689301107 N Creek Rd, # 14Porter Corners, NY 12859CAREER PROFILE5/2020- 7/2020PROFESSIONAL EXPERIENCE2022 - PresentPHONE NUMBER AVAILABLESKILLSEMAIL AVAILABLEA.A.S.CERTIFICATION #2Server & PC Repair TechnicianPCDI2001Candidate's Name
Senior IT Engineering Specialist1/20 - 3/20EXPERIENCE CONTINUATIONCERTIFICATION #3Schomburg Satellite Academy H.S.1998NOVA Graduate Computer Science2015CERTIFICATION #2Server & PC Repair TechnicianPCDI2001CERTIFICATION #1DELL Systems2013CERTIFICATIONSchenectady County CCA.A.S.Computer Networking Sys & CyberSecurity2013EMAIL AVAILABLEPHONE NUMBER AVAILABLENYS OFFICE of STATE COMPTROLLER ~ ACCENTUREBuild and install PCs, wireless networks and peripheral devices related to desktop infrastructure, in accordance with department standardsHCL AMERICA Inc ~ GOLUB HEADQUARTERSMicrosoft Office 365 Premier AmbassadorAnalyze, test, Implement training for NYS local and State employees with transitioning from AS400 DB system to web-based PeopleSoft systems.Used SharePoint when loading XL & docs to distribute training written docs.SNOW & Rational Team Concert (RTC) ticketing systems.Provided troubleshooting, problem-solving for all level end users.REGENERON Pharmaceuticals Inc. 8/2017-1/2018Desktop Client Services SpecialistProvided troubleshooting, problem-solving for all level end users.Analyze, test, Implement and support the rollouts of new client equipment devices.Support all aspects of Infrastructure, to Include hardware/software Installs and networking devices using Active Directory, Lansweeper, etc.VMWare teams to troubleshoot SCCM, PGP, Bitlocker, CrashPlan, PROe, Outlook365, SOPs, Apple IPhone, AirWatch & Telecom/Avaya-PolycomNYS Redesign Deployment Project from AS400 system to PeopleSoft online application system.Technical Writer / Help Desk Support4/2018 - 7/2019Identify, log, and resolve technical problems with software applications or network systems, using Lansweeper,Lead Desktop EngineerRave ticketing system resolving Microsoft Office 365 cases ranging from login errors to Admin EAC to Azure AD building maps missing configurations for all major Fortune 500 companies. Used Lansweeper to inventory devices being used on a network to run software to help prevent any Microsoft application conflicts.INFRASTRUCTURE ZONES11/2018 - 01/20CERTIFICATION #5Microsoft Office Suite SpecialistCERTIFICATION #4Advanced understanding of Computer Hardware & Software, including troubleshooting and repair skills.EDUCATIONLINKEDIN LINK AVAILABLEin/Candidate's Name -189689301107 N Creek Rd, # 14Porter Corners, NY 12859 |
