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| | Click here or scroll down to respond to this candidateCandidate's Name
Garland, TX Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLE A self-motivated leader with 10 years of experience in the hotel industry A team player with strong communication and interpersonal skills Ability to establish rapport with clients Lead by example and establish a professional work environment Skilled at assisting people from all levels of employment and cultural backgrounds Experienced in positions requiring maturity and sound judgment to handle sensitive situations Authorized to work in the US for any employerWork ExperienceNight AuditorMarriott International - Las Colinas, TXJanuary 2023 to Present Make, edit, and change guest reservations Processed, submitted and balanced all credit card accounts received Handle all guest problems in a timely matter Processed Final Shift Audit utilizing the infinity computer system Answer inbound calls in support of customer needs Check guest in and out in a hospitable manner Some accounting PMS databaseNight AuditorComfort Suites - Dallas, TXFebruary 2021 to Present Make, edit, and change guest reservations Processed, submitted and balanced all credit: card accounts received Handle all guest problems in a timely matter Processed Final Shift Audit utilizing the infinity computer system Answer inbound calls in support of customer needs Check guest in and out in a hospitable manner Choice data baseNight AuditorHomewood Suites by Hilton - Dallas, TXMarch 2021 to February 2023 Processed, submitted and balanced all credit card accounts received Handle all guest problems in a timely matter Processed Final Shift Audit utilizing the infinity computer system Answer inbound calls in support of customer needs Check guest in and out in a hospitable manner Opera databaseNight Auditor/Front Desk ClerkComfort Inn by Choice Hotels - Arlington, TXOctober 2018 to March 2021Night AuditorComfort Inn by Choice Hotels - Red Oak, TXJuly 2016 to October 2018Front Desk AgentRamada Hotel & Suites - Dallas, TXApril 2013 to July 2016Night AuditorHoliday Inn Express and Suites - Duncanville, TXApril 2012 to May 2016EducationBachelor's degree in Business AdministrationStrayer University - Dallas, TXMay 2021 to PresentAssociate's degree in Hospitality ManagementUniversity of Phoenix-Online Campus - Cedar Hill, TX August 2008 to May 2012Skills Night Audit Guest Services Accounting Cash Handling Auditing Front Desk Microsoft Office Hospitality Management Microsoft Excel Microsoft Outlook Guest Relations Experience |