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Candidate's Name
Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL PROFILEQuality focused professional backed by 19+ years of healthcare industry experience. Able to provide administrative support and function as the primary interface between the patient and the provider. Facilitate the efficient flow of patients while remaining focused on managing priorities and ensuring patient confidentiality. Regarded as a loyal and competent employee as evidenced by a dedicated work history.High Academic Honors Recognition / Honor Roll.Dependable team player who works collaboratively with staff to promote quality customer service.Communication skills necessary to take and relay detailed and accurate information.Well-organized, effectively prioritize work to ensure efficiency.Microsoft Office Applications  MS Excel, MS Word, MS PowerPoint.Typing Speed  85 WPM.CERTIFICATIONSCertified Nursing Assistant CPR Certified Medicine Assistant Certified Patient Care AssistantKEY QUALIFICATIONSMedical Administrative Assistant Medical Terminology Medical TranscriptionPatient Processing Patient Registration Medical Records Management Check In Check OutData Entry Release of Information HIPAA Compliance Medical Laws & Ethics Insurance VerificationCMS 1500 Claim Form Billing Cycle Claims Appeal Process Medical Billing Knowledge Third Party BillingMedicare Medicaid HMO PPO Basic Coding Skills for ICD-10 & CPT Anatomy & PhysiologyEDUCATION & PROFESSIONAL DEVELOPMENTUltimate Medical Academy Associate of Science Degree / Health Sciences  Medical Administrative Assistant, 2023Wiregrass Technical College  Valdosta, GA Certified Nurse AssistantWiregrass Technical College  Valdosta, GA Certified Patient Care AssistantFellowship Homes  Nashville, GA Certified Medicine AssistantPROFESSIONAL EXPERIENCEPruittHealth Holy Hill  Valdosta, GA 11/2022  PresentCertified Nursing AssistantTrain new employees, answer inbound phone calls, place outbound phone calls, and communicate effectively.Take vital signs and assist with activities of daily living  personal hygiene, grooming, and mobility.Document patient activities and condition and adhere to HIPAA guidelines.Southwell Health and Rehabilitation  Adel, GA 07/2003  10/2022Certified Nursing AssistantGreeted patients and guests and managed inbound phone calls at the front desk.Trained a new hire and collaborated with nursing staff to provide care for geriatric patients.Obtained relevant information and notified charge nurse of changes in patient condition.Documented patient activities, complaints, and physical symptoms.Maintained confidentiality standards of protected health information in accordance with HIPAA guidelines.