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Title Customer Service Administrative Assistant
Target Location US-LA-Walker
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Medical AssistantWalker, LA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEDetail-oriented and motivated candidate trained as a medical administrative assistant with extensive customer service skills, seeking opportunities towards growth potential and career advancement with a dynamic healthcare firm.Authorized to work in the US for any employerWork ExperienceCashier and Customer ServiceCircle K - Walker, LAOctober 2021 to Present Responsible for performing all cashiering, stocking, cleaning, and customer service duties in a manner that will develop good customer relations, build store sales, maximize profits, and protect store assets. Provides a positive customer experience with fair, friendly, and courteous service. Registers sales on a cash register by scanning items, itemizing and totaling customers' purchases. Resolves customer issues and answers questions. Bags purchases if needed. Processes return transactions.ServerIHOP - Denham Springs, LAApril 2018 to Present Took food and beverage orders from patrons and entered them into computer system for kitchen/bar staff. Advised patrons of daily specials. Answered any questions pertaining to menu items. Served food and beverages to patrons. Ensured the table stayed clean throughout the meal. Collected payments from patrons.BartenderSanta Fe Cattle Company - Baton Rouge, LAMarch 2014 to July 2014 Expertly prepared both alcoholic and non-alcoholic beverages using correct techniques, liquid measurements and garnishes. Displayed friendly, outgoing, and energetic behavior to create a warm and fun atmosphere for guests. Set up bar for operation, obtained cash bank and stocked the service bar. Regularly cleaned and sanitized glasses, utensils, bar equipment, bar area, work areas, and tables. Collected money for drinks served. Balanced cash receipts. Attempted to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons.WaitressSanta Fe Cattle Company - Prairieville, LAMay 2013 to January 2014 Took food and beverage orders from patrons and entered them into computer system for kitchen/bar staff. Advised patrons of daily specials. Answered any questions pertaining to menu items. Served food and beverages to patrons. Ensured the table stayed clean throughout the meal. Collected payments from patrons.Cashier/StockerDollar Tree - CentralOctober 2009 to June 2010 Created a positive atmosphere by greeting customers upon entering establishment and providing a pleasant and friendly shopping experience. Maintained communication throughout the ordering or check out process. Received payment by cash, check, credit cards, or automatic debits, maintaining all cash and media. Issued receipts, refunds, credits, or change due to customers. Processed merchandise returns or exchanges. Maintained an awareness of all promotions and advertisements Assisted in processing and replenishing merchandise, monitored floor stock and ensured establishment was clean and inviting. Assisted customers by providing information and resolving complaints. ReceptionistLoan Junction - Harbor City, CAAugust 2005 to March 2006 Served visitors by greeting, welcoming, directing and announcing them appropriately. Answered, screened and forwarded any incoming phone calls while providing basic information when needed. Received and sorted daily mail/deliveries/couriers. Updated appointment calendars and schedule meetings/appointments. Perform other clerical receptionist duties such as filing, photocopying, collating, faxing etc. EducationAssociate's degree in Medical Administrative Assistant Ultimate Medical Academy - Tampa, FLJanuary 2016 to October 2016High school diploma in General StudiesHamilton Adult School - Torrance, CASeptember 2007 to September 2007Skills Microsoft Office (3 years) Microsoft Word (8 years) Microsoft PowerPoint (Less than 1 year) Typing (60+ wpm) (10+ years) 10 Key Data Entry (10+ years) Bartending (10+ years) Proofreading (10+ years) POS (10+ years) Clerical Experience (10+ years) Transcription (5 years) QuickBooks (5 years) Word Processing (10+ years) Microsoft Outlook (5 years) Administrative Experience (2 years) Personal Assistant Experience (1 year) Medical Office Experience (1 year) Medical Records (5 years) Medical Terminology (5 years) Medical Billing (2 years) EMR Systems (1 year) Cost accounting (1 year) Payroll (1 year) Customer service (10+ years) Bookkeeping (1 year) ICD-10 (2 years) Microsoft Excel (5 years) Front desk (10+ years) Serving (10+ years) Sales (10+ years) Accounts receivable (Less than 1 year) Accounts payable Office manager experience Computer skills Medical receptionistLanguages Espaol - IntermediateCertifications and LicensesCPR & First AidPresentAssessmentsFront desk agent (hotel)  ExpertJuly 2021Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: ExpertIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional Information Experienced with Microsoft Word, Excel, and PowerPoint Typing Skills (60+wpm) Data entry (experience using 10-key number pad) Proofreading and editing skills Data inventory (organizing, recording, storing, or saving information) Customer Service oriented

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