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PROFESSIONAL SUMMARYSKILLSEXPERIENCECandidate's Name
Jackson, MS 39204PHONE NUMBER AVAILABLE EMAIL AVAILABLE.Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented. Medical terminology  Customer Service  Data Entry Medical Billing & Coding  Microsoft SoftwareMARCH 2022-CURRENTResearch Data TechnicianMississippi Department of Health/Vital Records and Statistics Ridgeland, Mississippi Updated records with details of customer interactions and transactions. Kept records of customer interactions or transactions, recording details of inquiries and actions taken. Built trusting relationship with customers to better understand needs. Navigated multiple computer systems and utilized search tools to find information. AUGUST 2015-OCTOBER 2018Call Center OperatorSignia Marketing Lincoln, Nebraska Displayed positive, professional and empathetic tone to deliver consistently superior service. Delivered accurate organizational information about products, services and procedures. Complied with data security and confidentiality policies to safeguard customer information. FEBRUARY 2013-JULY 2015Specimen ProcessorPathology Medical Services & Nebraska LabLinc Lincoln, NE. Prepared specimens for in-house testing and for transport to off-site to reference laboratories. Unloaded, unpacked and routed incoming specimens by type to different staging areas for further processing. Labeled and numbered specimens for accurate recordkeeping and blind testing. Cleaned and sterilized lab area, tools and equipment. EDUCATIONAssociate in Applied Science (A.A.S.) - Medical Data Technology July 2021 Hinds Community College, Jackson, MSCertification - Medical Data Technology July 2021Hinds Community College Board, Jackson, MSCertification - Medical Data Technology July 2021Hinds State College Board, Jackson, MississippiCertification - NCRC November 2018Mississippi College Board, Jackson, Mississippi