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Customer Service Agent Resume Miami, FL
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Title Customer Service Agent
Target Location US-FL-Miami
Email Available with paid plan
Phone Available with paid plan
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         Candidate's Name
                    PHONE NUMBER AVAILABLE           EMAIL AVAILABLE              Hollywood, FL Street Address



SUMMARY        Reliable and Hardworking Bartender committed to providing guests with genuine hospitality and
               delivering exceptional services in the bar area.


SKILLS             Payment Processing                                     Outstanding Customer Service
                   Basic Accounting                                       Maintaining a Clean Bar
                   Menu Memorization                                      Conversant in English and Spanish
                   Suggestive Selling                                     Responsible and Reliable
                   Service-Oriented Mindset                               Detailed oriented


EXPERIENCE     Bartender/Server                                                                     04/2021 - Current
               Liquor Lounge Miami Beach, FL

                   Greeted customers and provided excellent customer service.
                   Prepared alcoholic and non-alcoholic beverages according to recipe standards.
                   Ensured proper sanitation of bar area, glassware, utensils, and equipment.
                   Processed payments accurately and efficiently with POS system.
                   Kept track of all orders made by customers and communicated them promptly to kitchenstaff.
                   Stocked ice bins and coolers as needed throughout shift.
                   Cleansed glasses with sanitizing solution after each use.
                   Greeted guests and provided menus.
                   Took orders from customers accurately and in a timely manner.
                   Resolved customer complaints in a professional manner.
                   Organized storeroom inventory of supplies such as cups, napkins, straws.
                   Prepared cocktails from bar recipes and served wine, draft and bottled beer.




REFERENCES

               ELENA SANCHEZ
               Task Force Director of Housekeeping
               Cliff House Hotel
               Maine, Portland


               FELIX BRANDT
               Operations Director
              Carillon Hotel Wellness and Resort
              Miami Beach, Florida

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