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Candidate's Name  1127 N Nolting Avenue Springfield, MO 65803PHONE NUMBER AVAILABLEEMAIL AVAILABLEEDUCATIONDecember Street Address -Graduated from Rasmussen College online campus based in Ocala, Florida with Associates degree in Medical Office Administrationtranscript avail. upon requestJanuary Street Address -Graduated from Vatterott College online campus based in Sunset Hills, Missouri with Associates degree in Medical Billing and CodingWORK EXPERIENCEJanuary 2017-present: Various government contractors (1/17-9/30/2018: Elyon International- St. Louis, MO; 10/1/2018-9/30/2020: All Solutions Inc-St. Louis, MO; 10/1/2020-February 2021: Avalon Business Engineering Systems-Clearfield, UT; 3/1/2021-present: Government Holdings Inc/All Solutions Inc-St. Louis, MO)--General Clerk II (other job titles include Contracted Administrative Assistant and Contracted Programs Assistant). Assist with day to day administrative duties for the Area Office in Ozark, MO and both of the Christian/Stone/Taney/Douglas/Ozark FOSA field offices located in Ozark and Ava, Missouri, including correspondence, filing, disposal of sensitive documents, answering phone calls, preparing contracts, contract reviews, conract payment reviews, supply ordering, and other office duties as assigned or as needed.June 2015-October 2016: EDCO Health Information Solutions, Inc.-Springfield, MO-- Document Review Analyst. Review medical documents and assign site-specific titles. Index to correct patient chart. Some sites also require routing to correct CC physician, completion of order level processing w/CPT codes, and various other information fields (facility name, consult type, procedure type, etc.) before release to customer within a 1 hour or 12 hour turnaround time frame. Current average weekly quality percentage is 99.3%; current average daily productivity rate is 88.1% (both are approximate).June 1993-June 2015: Wal-Mart Stores, Inc. (2 stores in Springfield, MO)--Performed various customer service related jobs within this company over a 22 year span. Position at the time of separation from the company was Jewelry Sales Associate. Responsibilities included keeping display cases clean and neat, stocking cases and racks, straightening merchandise, running the cash register, completing layaway sales, ordering specialty merchandise, checking in freight, helping in Apparel with stocking and straightening of merchandise, answering main telephone line/taking messages/transferring calls (5 line system), using walkie talkies to communicate with hourly and salaried management when necessary, paging on overhead intercom for customer assistance or customer phone calls, assisting customers in fitting rooms, and returning or exchanging of jewelry merchandise. Other positions within the company included front end cashier, customer courtesy desk, money services, Layaway, Produce stocker, Accounting, Customer Service Manager, and Produce Department Manager. Received the 4-Star Cashier award in August of 1994 (date app.) during my tenure, as well as Cashier of the Month in app. December of 1994 .SKILLS/ATTRIBUTESMicrosoft Word, PowerPoint, and Exceltranscription10-key proficientcan type 45-50 wpm on averageSolarity document review software (EDCO)written/spoken communication skillsself-startergood time managementpunctualteam playerable to take constructive criticism and use to best advantagewilling to learn new things, be cross-trained in other areasvarious software programs specifically used by NRCS for contract developmentvolunteered with Boy Scouts of America, serving as Assistant Scoutmaster, Secretary, Committee Chairman, Treasurer, and Charter Organization Representative for Special Needs Troop 2 in Springfield, MO--active member 2012-2019; served as Den Leader for Den 2 with Pack 75 in Ozark, MO--active member 2008-2012; received Golden Torch Award Dec. 2015.Detail orientedAGENCY SKILLSConduct payment reviewsPrepare CPA-153 and modificationsConduct Preapproval Checks at both Field Office and Area Office level for EQIP, CSP, CSP Renewal and CSP-GCI applicationsConduct Preobligation Checks at Area Office level for EQIP, CSP, CSP Renewal and CSP-GCI applicationsAssist with HEL and WC determinationsSend correspondence, and can draft correspondence when necessary, to producers for the Field OfficeBasic knowledge of Conservation Desktop when using the mapping functionsProficient in explaining programs, payment processes, and paperwork requirements to producersProficient in Toolkit/ArcMapExpert knowledge of Protracts and FMI-DMSREFERENCESReferences are available upon requestPERSONAL REFERENCESCrystal Warren Physical TherapistFriend/Fellow Scout leader Known 15 yearsPHONE NUMBER AVAILABLEDarrell SillavanDepartment Manager-Produce Friend/Former Co-worker Known 15 yearsPHONE NUMBER AVAILABLECynthia Scott Home makerFriend/Fellow Scout leader Known 12 yearsPHONE NUMBER AVAILABLEErica DavisTeam Lead Cap One Friend/Former Co-worker Known 14 yearsPHONE NUMBER AVAILABLENRCS REFERENCESAaron HoeferActing Area ConservationistPHONE NUMBER AVAILABLE, Ext. 3692Kyle FranckaActing District ConservationistPHONE NUMBER AVAILABLE, Ext. 3Dean HigleyArea Business Tools Specialist(417) 5-2719, Ext. 3695