Candidate Information Title Equipment Operator Customer Service Target Location US-VA-North Tazewell Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
Search 2 million Resumes Keywords: City or Zip:	Related Resumes Heavy equipment operator Princeton, WV Equipment Operator High School Bristol, VA Preventive Maintenance Equipment Operator Draper, VA Forklift operator certified Underground Miner certified and HVAC Beckley, WV Forklift Operator Material Handler Narrows, VA Customer Service Food Quality Bristol, TN Machine Operator Medical Records Bristol, VA

North Tazewell, VA 24630PHONE NUMBER AVAILABLEEMAIL AVAILABLESUMMARYSkilled Equipment Operator withexperience in operating andmaintaining heavy machinery invarious construction settings.Strong understanding of safetyregulations, site preparation,loading and unloading processes.Demonstrated ability totroubleshoot equipment issueseffectively and make necessaryrepairs, contributing to increasedproductivity and operationalefficiency. Known for proactiveapproach towards preventivemaintenance that leads to minimaldowntime.Hardworking professional withterrific work ethic, outstandingcommunication and skills. Diligentlymaintained equipment andperformed repairs. Consistentlysupported of corporate safetyinitiatives.Skilled in operating a wide range ofconstruction equipment, withhands-on experience in both urbanand rural construction projects.Possess strong technicalunderstanding of machinerymaintenance and repair, ensuringminimal downtime and consistentoperational efficiency. Known forproblem-solving skills and ability toElizabeth JenningsEXPERIENCENovember 2022 - June 2024Equipment Operator C & C Enterprise Cedar Bluff, Virginia April 2020 - November 2021Customer Service Representative Advanced Call Center Technologies LLC Johnson City, TennesseeTransported material from one location to another using dump trucks and other vehicles. Participated actively in weekly safety meetings held by the site manager. Communicated effectively with team members regarding status updates on jobsite activities.Assisted in the setup of job sites by laying out stakes, flags. per project specifications. Assisted in loading and unloading of materials from trucks and trailers. Performed preventative maintenance on equipment, including greasing, oiling, servicing engines and changing filters. Used equipment to complete jobs quickly and correctly. Maintained clean driving record to drive construction vehicles to and from work site.Monitored operation of equipment to ensure proper functioning in accordance with safety regulations.Ensured compliance with all applicable laws regarding health, safety, environment protection standards and regulations. Operated chainsaws and pole saws & also chip any brush Conducted pre-operation checklists on all assigned machines prior to use each day.Followed established procedures for safely operating machinery while adhering to company policies at all times.Operated a variety of heavy equipment such as Bucket Truck, Chip Truck and Skid Steer.Steered the Skid Steer to move materials around work sites. Logs and brush mostly.Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.Conducted regular follow-up calls with customers after resolving their issues.Identified opportunities for upselling additional products or services based on customer needs.Answered customer inquiries and provided accurate information regarding products and services.Maintained detailed records of customer interactions, transactions and comments for future reference. Resolved customer complaints promptly and efficiently. Provided exceptional customer service to ensure customer satisfaction. Resolved complex problems by working with other departments to provide solutions that meet customer needs.adapt to new technologies quickly,contributing to project completionahead of schedule and underbudget on multiple occasions.Efficient communication andteamwork foster collaborationacross departments to meet projectmilestones.Hardworking employee withcustomer service, multitasking, andtime management abilities.Devoted to giving every customer apositive and memorableexperience.Dedicated and adaptableprofessional with a proactiveattitude and the ability to learnquickly. Strong work ethic andeffective communication skills.Eager to contribute to a dynamicteam and support organizationalgoals.Experienced in fast-pacedenvironments and adaptable tolast-minute changes. Thrives underpressure and consistently earnshigh marks for work quality andspeed.A committed student eager toleverage exceptionalcommunication and interpersonalskills in a professional setting.Possesses experience in data entryand money handling. Capable ofquickly memorizing product detailsand fostering strong customerrelationships.Experienced professional with astrong background in technology-related roles. Proficient in softwaredevelopment, systemadministration, and technicalsupport. Skilled in problem-solvingand optimizing performance.Capable of managing projects andcollaborating effectively with teams.Committed to continuous learningand staying current with industrytrends to contribute toorganizational success.Recent graduate with excellentresearch, technical, and problem-solving skills. Detail-oriented andable to learn new concepts quickly.Responsible and motivated studentready to apply education in theMarch 2021 - July 2021Technical Support Representative Teleperformance, USAA Bristol, TNAsked probing questions to determine service needs and accurately input information into electronic systems.Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.Informed customers about billing procedures, processed payments, and provided payment option setup assistance.Used approved scripts to de-escalate angry customers during telephone interactions. Collected deposits or payments and arranged for billing. Contacted customers about potential service upgrades, new services and account changes.Updated system with order specifics and customer details, preferences, and billing information. Updated databases with new and modified customer data. Adjusted bills and refunded money to resolve customers' service or billing complaints.Promoted available products and services to customers during service, account management and order calls.Engaged in conversation with customers to understand needs, resolve issues and answer product questions.Kept records of customer interactions or transactions, thoroughly recording details of inquiries.Worked for Dish Network and for Bank of America (through the same company). Troubleshot customer inquiries related to software and hardware issues. Provided technical assistance to customers through phone, email and chat support.Identified potential areas for improvement in existing products or services.Developed system documentation, user manuals, FAQs, troubleshooting guides. Diagnosed system errors and implemented solutions to resolve them. Resolved escalated customer service issues in a timely manner. Assisted customers with installation of new hardware and software applications.Documented all activities related to technical support including processes, updates, changes made.Recommended upgrades or additional features that could enhance user experience. Performed regular maintenance checks on customers' systems. Conducted research into product-related issues, identified solutions, and provided accurate information to customers. Supported customers with online billing, access and account issues. Demonstrated advanced product knowledge to solve customer issues. Assisted customer in understanding products, components and systems using technical demonstration.Troubleshot hardware issues and worked with service providers to facilitate repairs for end users.Guided customers through step-by-step solutions in a clear and concise manner. Assisted customers with various types of technical issues via email, live workplace. Offers excellenttechnical abilities with software andapplications, ability to handlechallenging work, and excellenttime management skills.SKILLSCommunication skills.Customer service skills.Technical support representative.Call center skills.February 2018 - September 2019Customer Service Representative Agero Blountville, Tennessee July 2016 - October 2017Warehouse Packer DTR Greeneville, TNchat and telephone.Managed the configuration and setup of customer accounts and systems.Maintained up-to-date knowledge of the latest technology trends, tools, and best practices in technical support. Maintained up-to-date case documentation for future reference. Updated customer information and account status in the database following each interaction.Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.Maintained records of data communication transactions, problems, and remedial actions or installation activities.Assisted customers with their Hot Water Heater, troubleshooting, warranty information, ordering parts, shipping. Guide customers through the correct piolet lighting procedures safely. Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.Conducted regular follow-up calls with customers after resolving their issues.Identified opportunities for upselling additional products or services based on customer needs.Collected empty pallets for reuse or disposal in accordance with company policy. Assembled and packed orders according to customer specifications. Maintained cleanliness of warehouse by sweeping floors, removing debris and dusting shelves.Organized warehouse inventory and stocked shelves with incoming deliveries.Monitored stock levels in assigned areas of the warehouse to ensure adequate supply availability.Provided support in receiving large shipments by breaking down bulk cases into smaller quantities. Collaborated with team members to achieve daily production goals. Transported goods between different departments using material handling equipment. Labeled boxes, containers, and pallets for shipment purposes. Assisted in loading outgoing shipments onto delivery trucks and ensuring security of cargo loads.Ensured all documents related to shipping were accurately filled out per established procedures.Weighed packages prior to shipping to ensure compliance with weight regulations.Inspected finished product packaging for quality assurance before sending out orders.Maintained a safe work environment by adhering to safety regulations at all times. Verified accuracy of items picked against packing list. Stacked cartons onto appropriate pallets according to size and weight March 2015 - April 2016Assembly Line Production Worker John Deere Power Products Greeneville, Tennesseerestrictions. Assembled cartons, crates, and containers to prepare for shipping. Picked and packed orders using pick sheets and RF scan guns for accuracy. Inspected outgoing shipments to maintain quality assurance standards. Worked additional hours and shifts to meet tight deadlines during peak periods.Utilized proper techniques for lifting, packing and handling heavy objects. Used pallet jacks to move items to and from warehouse locations. Used tools, sprayers and cleaning solutions to disinfect work areas. Packed products into designated boxes, taking care to protect items from damage or shifting during transport.Kept work areas clean, neat and organized for optimal productivity and worker safety.Packaged items with appropriate materials to prevent damage during shipping.Demonstrated great teamwork skills with staff members involved in production and transport. Read orders to verify attributes and quantities of merchandise. Placed products on conveyors for final wrapping and shipment. Organized production line equipment and materials for assembly tasks. Rotated through various positions on the assembly line as needed by management. Cleaned tools, equipment, and workstations as needed throughout shift. Assisted in troubleshooting mechanical problems related to the assembly process.Assembled components according to established procedures and safety protocols. Loaded and unloaded parts into machines for processing. Tested completed products for proper functioning before shipping them out.Completed component assembly with minimal supervision to meet deadlines. Boxed, labeled and moved items to keep production lines moving swiftly. Inspected and tested final products to verify conformance to established tolerances.Contributed to team-based environment to maintain line productivity and meet expected deadlines.Assembled components by examining connections for correct fit, fastening parts and subassemblies.Maintained assembly and production equipment to meet operational goals.Completed team production and productivity level reports for managementUsed machinery safely and according to manufacturer instructions to prevent workplace accidents.EDUCATION AND TRAININGApril 2013High School DiplomaChuckey Doak High School, Afton, TN