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Candidate Information
Title Front Desk Administrative Assistant
Target Location US-FL-Jacksonville
Email Available with paid plan
Phone Available with paid plan
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PROFESSIONAL SUMMARYProven track record of streamlining administrative processes tomaximize efciency and productivity. Adept at leveraging strong organizational and communication skills to manage projects, coordinate meetings, and facilitate communication between teams. Seeking to leverage expertise to take on new challenges within a professional environment.EXPERIENCELegal Assistant (Temporary position)February 2023 - March 2024 Milberg Law, RemoteAdministrative Assistant (Temporary position)October 2022 - February 2023 ISGF/ ACUITY, Cape Canaveral- HybridAdministrative AssistantAugust 2015 - September 2022 CENTER FOR A BETTER LIFE MEDICAL OFFICE, Melbourne, USDrafted legal correspondence and managed the preparation of court lings Updated case management system with notes, data and reports Compiled and analyzed data for legal cases and provided updates to attorneysEnsured compliance with federal regulations regarding electronic communication of condential dataUtilized strong interpersonal skills to coordinate between clients and staff in a professional manner.Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records.Quickly learnt to operate new ofce technologies as were developed and implemented.Efciently handled the collection of delinquent accounts with tact, empathy, and assertivenessProcessed accounts receivable and payable transactions accurately and efciently, utilizing QuickBooks software Creating drafts of contracts, letters, and other legal documents CONTACTPHONE NUMBER AVAILABLEEMAIL AVAILABLEAtlantic Beach, FL 32233SKILLS Litigation Support Data Management Court reporting Document Control Hospitality service expertise Property Management Systems Microsoft Ofce Attention to DetailTANYA HEARINNIGHT AUDITORAugust 2015 - May 2016 LA QUINTA HOTEL & SUITES, Snellville, USReservations AgentAugust 2010 - April 2015 DIVI RESORTS CORPORATE OFFICE, Chapel Hill, USNight Auditor/ GSRHiltonDocumented patient medical information, case histories, and insurance details to facilitate smooth appointments, up-to-date records, and payment processingDeveloped process improvements that resulted in improved efciency in bookkeeping functionsEffectively managed patient scheduling, registration and billing processes with a focus on accuracy and efciencyProvided ample support to team members, providing creative solutions to complex challenges regarding scheduling, conict resolution, and medical care.Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly and marking discrepanciesLooked over pending check-ins and payment processes to complete closing proceduresResponded to guest needs quickly and efciently, noting changes in reservations or special needs for the day crewUtilized front desk software systems to check guests in and out, assign rooms, process payments, and respond to special requests or concerns quickly.Utilized front desk software systems to check guests in and out, assign rooms, process payments, and respond to special requests or concerns quickly Ensured that all executive's calendars were effectively managed Prioritized the executive's inbox Worked with condential and high-priority information Solved problems as they arose to support their executive Adhered to quality standards set forth by the company while interacting with guests via telephone or email communicationProvided accurate information about rooms, rates, amenities and other services to assist customers with their decisionsNegotiated rates and upsold packages to increase occupancy and maximize revenues.Ensured all paperwork was completed correctly before closing out shift.Provided exceptional hospitality services to ensure a pleasant stay for all guests.Excellent customer service orientation with the ability to handle guest inquiries and complaints tactfully.EDUCATIONBachelor of Science (B.S.) in Business Administration Candidate Expected graduation January 2025University of Central Florida, RemoteAssociate in Applied Science (A.A.S.) in Legal Studies August 2024Keiser University, Melbourne, FLCerticate in ParalegalJanuary 2018University of Georgia, Athens, GA, USCERTIFICATIONS Paralegal Certicate, 2018 - Present Licensed Insurance Agent, September 2021 - Present ASSESSMENTSCustomer focus & orientation, Procient, September 2021Administrative assistant/receptionist, Procient, October 2022Legal skills, Procient, December 2022Working with MS Word documents, Procient, September 2021Attention to detail, Procient, December 2022Medical receptionist skills, Procient, December 2022REFERENCESReferences available upon request

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