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Candidate's Name
Germantown MD Street Address   PHONE NUMBER AVAILABLEEMAIL AVAILABLEDedicated Administrative Assistant with a proven track record of organizing and streamlining office operations to enhance efficiency and productivity. Proficient in managing a variety of administrative tasks such as handling meeting logistics, managing calendars, and providing comprehensive support in a fast-paced environment. Demonstrates excellence in delivering outstanding customer service to both internal and external customers.ExperienceAdministrative/Operations Coordinator September 2017  December 2023Izaak Walton League of AmericaProvided extensive support to the Director of Membership Programs and the Director of Chapter RelationsManaged a busy office calendar to ensure efficient scheduling and coordinationAssisted with various projects including coordination and planning of the Annual Convention by handling the logistics and managing attendanceCompiled the meeting and presentation materials for the Annual ConventionCommunicated with hundreds of chapter members and officers to help deliver an exceptional experience with chapter issues and at the annual conferenceMaintained detailed documentation and ensured all necessary paperwork was completed and approved for each chapterCrafted various types of communication and documents including award certificates, batch reports and 501c3 status trackingImplemented an electronic filing system using Microsoft Access, streamlining file accessibility and management for 501c3 renewalManaged and maintained confidential information within the Microsoft Access databaseManaged incoming and outgoing mail, including the preparation of quarterly donor update newsletters for over 400+ donorsReceived, entered, and processed all membership dues and renewal paymentsHandled other administrative and ad hoc projects as requiredSales Associate/Cast Member October 2016  September 2018Walt Disney CompanyPerformed scripted and non-scripted events for guests of all ages while supporting the Disney store mission of providing customer service with entertaining, fun, and magical experiencesAnswered phone calls and email inquiries regarding Disney products and operationsAssisted in processing shipments, restocking inventory and additional operational tasksAdministrative Assistant (Temp) March 2015  September 2016Staffing FirmManaged extensive calendars for Senior StaffCoordinated and planning travel arrangements including air and ground transportation, hotel arrangements, and other travel detailsScheduled appointments and meetings for various members of the departmentPerformed other administrative duties as assignedMedical Biller (Intern) July 2014  March 2015Potomac Valley PediatricsEnsured up-to-date medical records and insurance coverage while maintaining confidentialityCommunicated concerns and relayed messages between physicians and patientsFacilitated patient care experience through scheduling and responding to inquiriesSent reminders to patients for their appointmentsProcessed claims and verified insurance paperworkAssisted with medical assistant duties on weekend hoursAdministrative Assistant May 2001  August 2005MedImmune OncologyPerformed administrative support to Senior Directors and Associate Directors of Regulatory Affairs.Assisted in handling and processing of expense reports and timesheets.Updated professional organizational memberships.Ensured supplies were available and up to date, anticipated needs for department.Coordinated meetings in MS Outlook appointment calendar, assisted in event planning.Coordinated interviews, correspondence and travel planning for staff and potential recruited candidates.Escorted and performed introductions of candidate to interviewing manager.Oversaw new hire onboarding and coordinated orientation and training.EducationBachelors Degree May 2020University of Maryland Global Campus  Human Resource ManagementHonors  National Society of Leadership and Success, Alpha Sigma Lambda Honor SocietyAssociate of Arts in Medical Office Management / Billing and Coding May 2014Purdue Global UniversityHonors  National Society of Collegiate Scholars, Alpha Beta Kappa Honor SocietySkillsMicrosoft Office Applications Calendar Management Travel Arrangements Data Entry Scheduling Meeting Logistics Conference Planning Communication Creative Thinking Critical Thinking Organizational Skills Problem Solving Time Management Team Player Office Procedures Problem Solving Client ServicesActivitiesGirl Scout Leader, 2018  Former Leader for Girl Scout Troop 159Emergency Medical Technician, 2016