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Title Medical Records Patient Services
Target Location US-FL-North Fort Myers
Phone Available with paid plan
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Candidate's Name
Street Address  First Street #1414Fort Myers, FL Street Address
Phone: PHONE NUMBER AVAILABLEObjectivesI would like to work with your company and provide excellent service. I have been in the medical records field for 20 years. I recently retired and relocated to your area. I am experienced with HIPAA laws and follow them when requesting and releasing records. I recently supervised two employees and directed our medical records department. I would love to hear from you.Experience2003-2024 Patient Services Manager  Knox County Health DepartmentOversaw the medical records department  created and updated program forms; over seen, created, updated, or worked with forms committee on implementing new forms; created and kept up to date an excel database with all forms for clinical services.Certified medical records, processed records request complying with HIPAA.Audited medical records for records placement according to chart guidelines.Combined duplicate records.Created a process to archive and destroy medical records according to Tennessee laws and medical practices.Supervised the Central Appointments staff in making, rescheduling and cancelations of appointments for four clinical areas.Created an orientation/operational manual for Health Service clerks.Coordinated up to sixty-three clerical staff ensuring clinical coverage during staff absences, increased patient load, special events, etc.Worked with HIPAA Privacy Officer creating and providing HIPAA training and awareness.Worked with LEP Coordinator creating and providing individual clinic workbooks for Title VI LEP training and compliance.Worked with Intergy EHR to process medical records request/releases.Worked in clinics during high volume patient load to make appointment, input vaccine records and provide certification from state immunization registry.1979-2003 Public Health Office Assistant  Knox County Health DepartmentGreet, assess client eligibility for programs, perform client work up for services, pull and file medical records, file paper work in proper order in medical charts, audit charts, pull charts and re-index to Main Health Department, schedule clients, work as a voucher clerk as needed, answer phones, act as relief clerk in other clinics, train new personnel as requested.Education1974 South High School1978 Work Initiative Program through Tennessee State Employment Office1991-1992 Principles of Management and Supervisory Development Classes at Pellissippi State Community College2002 Stephen Covey Training2016 HIPAA Training2015 Title XI Training2005 Bioterrorism Mass Prophylaxis Preparedness and Training Support Package2005-2014 Participated in BDS Drills for Post Office, TBI, and Anthrax2008 FEMA Emergency Management Training IICS 100ICS 200ICS 300ICS 700ICS 8002009 WIC Food Package Train the Trainer Workshop2010 Workforce Development Part One Public Health2011 Quality Improvement Leadership Overview2013 Workforce Development Part Two Public Health2015 Heart Saver CPR AED CertificationTaken several educational trainings to improve skills 2021-2022Power of Teamwork Skill AssessmentDeveloping Critical Thinking Emotional IntelligenceTime Management Day to Day LeadingProblem Solving Title VI ComplianceGoal Setting Exceeding Customer ExpectationsEffective Communication Code of Conduct and Ethics for EmployeesSexual Harassment Prevention: Employees2024 Took Mental Health Aid CourseSkillsMicrosoft OfficeExcelWordPower PointMicrosoft TeamsMental Health First AidHIPAA

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