| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLESUMMARYLooking for suitable opportunity to lead a team of housekeeping professionals, where I can explore my skill sets and bring them to effective use for achieving the organizational objectives by providing the clients and customers with professional and efficient services.SKILLSDemonstrated ability to work effectively in a team environment Excellent communication skillsEnergetic, hard-working, dependable, and detail-oriented Management experienceLanguages Spanish / EnglishSoftware Microsoft Office: Word, Excel, Power Point, Outlook EXPERIENCEAgo 2015/ PresentAgo 2014/ Jul2018Night Manager/ CityWide MaintenanceDevelop and maintain productive working relationships with service providers, communicate with the account manager any issues that need immediate attention, make recommendations of service providers for work assignments, and inspect buildings for completed tasks. Responsible for inspecting, organizing, managing, and maintaining records and inventories.Housekeeper, Brookdale Senior Living/ AllegroCleaned common areas in accordance with established quality and performance standards. Cleaned apartments according to established standards. Organized and stock cleaning cart.Completed accurately, and in a timely manner, any assigned paperwork. Performed general cleaning tasks using standard facility cleaning products to adhere to health standards. Performed other duties as Page 2April 2013/ Ago2015requested, such as cleaning unexpected spills and executing special requests. Assisted other housekeeping employees in maintaining clean and organized work and public areas. Housekeeper, HydePark ALF,Maintained appropriate supplies for all rooms and stock linens. Coordinated with housekeeping lead and ensured clean rooms and hallways. Performed regular sanitization of all resident bathrooms and clean rooms. Analyzed every room individually to ensure efficient cleanliness as per requirement. Maintained workstation and ensured adequate stocks in it. Evaluated linens and terry and ensured absence of any defect. Greeted all residents pleasantly and resolved all queries. Monitored equipment and ensured efficient working.Feb 2011/ 2013 HousePerson/ Guest-room Inspector, Mainsail Conference Center Hotel Provided optimal level of customer services for industry. Assisted in cleaning all vacant and used rooms and provided status reports. Administered cleaning of floor, carpets and mattresses. Managed guest supplies and replenished as required. Maintained record of housekeeping cart and ensure adequacy. Prepared reports for housekeeping department and identify discrepancies. Maintained neat and clean hotel area at all times. Provided response to all hotel guest requests and inquiries. Supervise work activities of cleaning personnel to ensure clean, orderly attractive rooms in the hotel. Obtain list of vacant rooms which need to be cleaned immediately and list of prospective check-outs or discharges in order to prepare work assignments.Assign workers their duties, and inspect work for conformance to prescribed standards of cleanliness. Advise manager, desk clerk, or admitting personnel of rooms ready for occupancy. Feb 2010/ 2011 Housekeeping Supervisor, J.W. Marriott Hotel Responsible for supervising the work of the on-duty staff. Assign duties to the employees.Issue cleaning equipment and supplies to the staff for respective duties. Confirm with the front office for special guest requests such as flower arrangement in the room, etc.Ensure that arrival rooms are made ready on time.Make sure that the check out rooms are cleaned and handed over to the front office on time. Update the system with real time status of room occupancy and the cleaning status. Ensure that the public areas are regularly cleaned, especially during events or functions. Prepare shift closure report.Give and take proper handover at the end and beginning of the shift. Coordinate with the housekeeping manager for conducting the performance appraisal. Analyze the staff performance for developing training plans. EDUCATION2012- 2015 English, Hillsborough Community College, Tampa, Fl Page 3May/1999 Hospitality/ Server, Rene Ramos Latour, Havana, Cuba May/1999 H.S. Diploma, Rene Ramos Latour, Havana, Cuba |
