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Click here or scroll down to respond to this candidateCandidate's Name
Little Elm, TX Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLETo obtain a position within an organization where there are opportunities for growth and development, while I execute my leadership and social skills as an active member of your company. Willing to relocate: AnywhereWork ExperienceCustomer Service Retention SpecialistState Farm Mutual Automobile Insurance Company - Richardson, TX August 2022 to June 2023 Assisted customers with questions Assisted customers with a warm and professional attitude Policy Transactions Managed customer accounts Handled billing issues and order inquiriesRestaurant ManagerCheddar's Scratch Kitchen - Dallas, TXNovember 2017 to March 2022 Quality food service manager Customer service Manage and supervise kitchen Write forecasting and schedule for 60+ employees TechnicianState Farm - Richardson, TXApril 2014 to July 2018ResponsibilitiesFrontline Customer service to the customers.AccomplishmentsI am a Team Leader and I serve on the Department Quality Service study Group Skills UsedI am A Licensed Sales ProfessionalCustomer Service Team LeadStrategic Fulfillment Group - Big Sandy, TXJuly 2013 to January 2014Training Customer Reps Answer Reps Question Manage Phone Stats Open and Close OfficeAssistant ManagerAeropostale, Inc - Tyler, TXMay 2009 to February 2013Manage Store Operation* Hire Sale Associates* Manage and Control InventoryFloor SupervisorJarvis Call Center - Hawkins, TXFebruary 2011 to August 2011Distribute and Collect Phone Logs* Train and Mentor New Phone Agents* Supervise work floorShift ManagerKentucky Fried Chicken - Richardson, TXMarch 2006 to August 2009Open and Close Store* Manage Team Member* Preformed Ever Store OperationEducationHigh school diploma in Early Childhood EducationJarvis Christian College - Hawkins, TXAugust 2008 to PresentSkills Store Management Experience Early Childhood Education Classroom Management Food Service Management Restaurant Management Kitchen Management Experience Culinary Experience Statistics Teaching Catering Forecasting Food Safety Labor Cost Analysis Banquet Experience Profit & Loss Special Education Cooking Restaurant Experience Budgeting Food Preparation Purchasing Supervising Experience Payroll POS Quality Assurance Pricing Merchandising SharePointCertifications and LicensesFood Safety ManagerSeptember 2019 to September 2025ServSafeTABC CertifiedFood Handler Certification |
