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EMAIL AVAILABLEPHONE NUMBER AVAILABLEProfileExtensive experience in customer service, sales and telemarketing. Over 5 years providing an exceptional client experience. Effective ability to meet targets and complete assignments in a timely manner. Developing good rapport with clients is a talent of mines and I have impeccable interpersonal skills which enables me to ensure customer satisfaction. Skills Strong Interpersonal skills Effective navigation of Salesforce Tactful in resolving client concerns Effective verbal and written communication skills Excellent customer service skills Efficient time management skills, organized, meticulous, courteous great team player ExperiencesBusiness Development Representative Donor Search USA December 2022 to Present Sales and Marketing Representative - JAMROCK JERK LLC USA July 2021 to October 2022 Sold and answer questions about company products Negotiate prices and terms and prepare sales agreements Maintain contact lists and follow up with customers to continue Telemarketing Specialist Interlink Media Marketing, Remote October 2020 to June 2021 Answered Incoming Cold Calls with the aid of a script Cross Sold various products and services Communicate courteously to customer and handle customer complaints Followed on customer issue via phone call and email EducationCharlemont High School (2007-2012) High School Diploma (8 CSEC Subjects) Charlemont High School (2012- 2014) 6th Form - Associates Degree (8 Cape Units) ReferencesAndrew McKenzie Head of Business Development, DonorSearch PHONE NUMBER AVAILABLE Outreach to prospective nonprofit clients to describe company products and/or services and schedule appointments with an Account Executive Performed marketing lead validation and provide qualified leads to sales team. Answered incoming phone inquiries in a professional manner Arranged appointments for customers with sales staff Accurately input updated Contact information and Notes into SalesForce. |