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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLEhttps://LINKEDIN LINK AVAILABLEPHONE NUMBER AVAILABLEPROGRAM / PROJECT MANAGERCertied Project Manager (PMP) / Scrum Master (PSM) with 15 years of experience in implementing fast- paced enterprise projects to optimize team productivity and capitalize on opportunities. Experienced in implementing Scrum ceremonies to build complex systems. CERTIFICATIONS Project Management Professional (PMP) #2554284 Professional Scrum Master (PSM) Member ID: 718970 Salesforce Certified Administrator (SCA) Credential ID: 21432277 CORE COMPETENCIES Program Management Strategic Planning Client Engagement Product Road-Mapping Scrum Projects: AWS, Salesforce,MuleSoft Project Execution Project Budgets Marketing Strategy Managing Multiple Workstreams Analysis & Reporting Cross-Functional TeamsPROFESSIONAL EXPERIENCEFREELANCEProject Management, Marketing & Communications (2016 Present) Managed Salesforce projects and administration. Provided strategic operational planning and support for projects and events. Professional Events Photography, Content Strategy, Websites, Newsletters, and Graphic Design. SUNNOVA ENERGYSenior Project Manager / Scrum Master (7/2023 6/2024)) Managed in-house projects with Salesforce, AWS & MuleSoft developers & QA team. Managed a team of 18 for a multi-million-dollar project. Program Increment Planning, Scrum, Sprint & Release Planning. Managed full project plans: scope, risk, quality, cost, change management, communications, procurement, work breakdown structure, and schedule.KAVALIROSenior Project Manager (11/2022 6/2023) Managed $1.6M+ Salesforce projects. Conducted Change Management Process for implementing Scrum framework. Created and led Agile Processes Seminars for Kavaliros PMs & Developers. HAYS CONTRACT/DISNEY WORLDWIDE SERVICESProgram Manager (9/2022 11/2022) Managed Salesforce, ServiceNow, and WordPress projects. Utilized tools like ServiceNow, Smartsheet, Clarity, SharePoint, and Microsoft Teams. WALLERSTEDTCOASTAL CLOUDProject Manager (2/2021 8/2022) Scrum Master and Project Manager for Salesforce projects, including Sales Cloud, Service Cloud, and NPSP. Applied Agile Scrum practices to increase team velocity. Implemented projects exceeding $2.5M. Conducted Sprint Planning, Daily Scrum, Sprint Review, Retrospectives, and Backlog Refinement. Used Agile Scrum and Kanban principles based on project size. HIRING OUR HEROES SALESFORCE FELLOWSHIP U.S. Chamber of Commerce MST Solutions 12-week fellowship contract (10/2020 12/2020) Led multiple workstreams for large and small Salesforce projects as a Project Manager/Scrum Master. PURE PAWS, INC.Director Project Management, Product Development, Marketing, Communication (2011 2016) Project Manager Sourcing, Implementation, Product Development (2003 2009) Managed multiple relationships and communication channels for global B2B product manufacturer. Oversaw communications, marketing, event program plans, and product life cycles for over 65 products. Increased business by 100%-300% annually. Propelled Pure Paws into 42 countries within 5 years. Managed event planning, marketing, and third-party logistics (3PL). Created all web and print ads and developed training/learning materials. NAVY RECRUITING DISTRICT SAN ANTONIOPublic Affairs Officer (2009 2011) Developed, maintained, and implemented complex communications programs and events. Oversaw strategic operational planning, implementation, and communication processes for over 300 events annually. Provided support to project teams and collaborated on events for six Navy commands. Managed deadlines in a fast-paced, collaborative environment. EDUCATION Bachelor of Arts in Communications The University of Texas at San Antonio TECHNICAL SKILLS Software: Advanced Microsoft Office Suite, Outlook, PowerPoint, Word, Excel, Teams, Salesforce Lightning, Quip, Slack, Jira, Accorto, TaskRay, Smartsheet, Clarity, ServiceNow, Workday, Salesforce Service Cloud/Sales Cloud/NPSP, Figma, Lucid Chart, Confluence, Egnyte, Slack, SharePoint, Power BI Operating Systems: Mac (preferred) / Microsoft Windows Graphic Software: Adobe Photoshop, Lightroom, Illustrator, InDesign, Acrobat, iMovie VOLUNTEER EXPERIENCE Alamo PMI Job Seekers Networko Co-Leader (June 2020 Present)o Organize, manage, and facilitate group meetings and speaker sessions o Presenter |
