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Street Address Burnsall gates drivePflugerville, Tx, Street Address
PHONE NUMBER AVAILABLEPassionate Adaptive OrganizedI am a self-driven and motivated young professional with nearly 3yrs of experience around computer professions. I maintain excellent interpersonal & communication skills (Especially over the phone and via email). I also am a family man of 3 young children that look up to my accomplishments. Focused power hours of personal development such as absorbing music and creating, and self growth. ExperiencePriebe Security:Dec, 2020 - Sep, 2021Security officer L2 Security Patrol surrounding post. Conducted scheduled patrol. Issued keys to contractors, documented all inventory. Marriott:July, 2019 - March, 2020Customer Service Representative Booked, cancelled and modified reservation's. Fast pace calls Multitasking and active listening while helping customers/clients with issues. Harte Hanks:March, 2017 - Aug, 2019Customer Service Representative Collaborating with multiple FedEx LOBs and foster teamwork across the company to position clients with FedEx Solutions. Remote viewing while multitasking with email and using multi-monitors to conduct training. Outbound/Inbound/Email queue handling several -over the phone/conferences- trainings. I helped Alamo college students make sure they were ready to enroll and sign up for classes. Supporting the proof of value of our solutions, and goaled to deliver the best customer experience every time. Research and administer programs, projects and processes. University of Texas at Austin:Dec, 2011 - Aug, 2013Building Attendant I am responsible for cleaning three buildings. I empty trash, clean restrooms, run auto scrubber, buff floors. File service requests for repairs. I secure all buildings that I am assigned to.Austin Independent School District:Aug, 2011 May, 2013Security Officer S2 Made sure students were where they needed to be. Made sure campus doors were secure.Taco Bell:Nov, 2007 Nov, 2012Floor Lead/Manager I trained all new employees on how to prepare all food items and all other duties. Such as cleaning the lobby, taking orders, and cleaning restrooms. Count tills before the shift and after shift. Stock all food supplies. How to open and close the store.ASIP Services:March, 2004 - Aug, 2008Custodian I was responsible for cleaning all restrooms Stocking all supplies Responding to customers concerns Train new employees on how to clean an office building Take out all trash How to mix chemicals Change paper towels and tissue Order supplies Maintain all equipment Strip and wax floorsEDUCATION:Hendrickson High May, 2009Blinn College Aug, 2009 July, 2011Austin Community College 8/2011 |