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Title Customer Service Business Development
Target Location US-PA-Philadelphia
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Candidate's Name
Street Address  Betsy Ross DrPh: PHONE NUMBER AVAILABLE  E-Mail: EMAIL AVAILABLESUMMARYSales / Management / Training professional with 7 years of extensive, diversified experience in various industries. A results-driven hard worker adept at building and retaining successful client relationships, conducting professional sales presentations, efficiently managing and growing a territory, developing and training sales staff while ensuring award winning profitability, coupled with a documented record of various accomplishments seeks a position that fully capitalizes on this experience while providing further career growth. KEY STRENGTHSSales & Revenue Generation Performance ManagementCustomer Relations Development Market Research and AnalysisBusiness Outreach Strategies Promotion and Sales TacticsCustomer Service Tactics New Business DevelopmentCompetitive Market Growth Effective Presentation Skills PROFESSIONAL EXPERIenceBOB Discount Furniture 02/15/2021Maintain knowledge of all vendor products, pricing, options, finishes, details Provide knowledge of merchandise to customers, explaining complex features and differences between merchandise and providing purchasing advice to customers Assist in the safe maintenance, appearance, merchandising and pricing of store to company and District standardsServes customers by selling productsSALES Cross Selling products and knowing layout of the store Provide superior customer service and support to designers and end Meet or exceed monthly quarterly and annual salesProvide superior customer service and support to designers Maintain updated customer information including contact data special Enter new clients on customer card, collect Resale form to turn into corporate US Bank02/10/20181 The first point of contact with prospective loan clients 2 Promote the institutions services and assisting clients in determining the most 3 3 3 suitable loan to meet their financial objectives and needs4 Oversee the staff responsible for mortgage application paperwork 5 Evaluate and authorize the approval of business, real estate, or credit loans General Manager Analyzed day-to-day profitability (or loss) generated by the sales force of this company that manufactures wastewater purification systems. Conducted daily analysis for each sales person on their productivity vs. the allocated budget. Prepared financial analysis reports for management on each sales team members productivity. TATA AIG, Hyderabad, India 12/09 - 03/11Associate Manager Managed basic accounting and finance responsibilities for this insurance company. Analyzed portfolios of high net worth clients to develop prudent financial strategies. Maintained financial and accounting records of sales transactions and insurance policies sold. Implemented organizational and incentive programs to drive business. AEGON Religare Life Insurance, Hyderabad,India 11/08 - 11/09Training Manager Generated sales of Life & Health Insurance and provided portfolio management to select high net worth clients. Recruited, trained and mentored new Business Associates and existing team members. Conducted formal sales seminars and group sales presentations. Implemented organizational and incentive programs and selling strategies to drive business. Anand Rathi Mortgage Hyderabad,India 01/07-11/08Sales Relationship Manager Directed, trained, motivated and mentored a team of ten Associate Relationship Managers. Developed and implemented sales and marketing strategies and incentive plans for the team. Generated sales of commodities and securities through prospecting, follow up on referrals and direct solicitation. Conducted sales seminars and motivational presentations to the entire sales and management staff. Accompanied sales staff and managers on sales calls to evaluate their selling techniques. EDUCATIONSikkim Manipal University of Health, Medicine & Technology, Manipal, India Graduated 2007MBA MarketingOsmania University, Hyderabad, IndiaGraduated 1992Bachelor of Commerce

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