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Candidate's Name
Indianapolis, IN Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEIve been Customer Service Remote Rolls since Street Address . I enjoy assisting others, problem solving, and analyzing information. Im a fast learner when encountering new rolls and head strong when facing new obstacles! My goal is to become someone better than I am today. Willing to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceCustomer Service Representative (WFH)Sedgwick-Indianapolis, INAugust 2024 to Present Answering calls regarding recalls Data entry Confirming patient informationCustomer Service Representative (Remote)IU Health Hospitals-Indianapolis, INOctober 2022 to Present Communication/ Verbal and Written Taking Inbound calls assisting with Healthcare information Help Desk Health Insurance Update Client Information/Billing Data Entry Email/ Chat/ Quality assurance Maintain and save data accurately Detail Oriented Working from homeCustomer ServiceWarehouse Walmart Distribution Center-Plainfield, IN September 2016 to October 2022 Customer Service Taking inbound calls Problem-solving and flexibility Organization Multitasking Assisting customers Imputing inventory Updating information into the systemCustomer Service/Data Entry Specialist Remote position Interactions-Indianapolis, INAugust 2012 to January 2016 Taking inbound calls, making outbound calls Updating members information Going over claims Providing billing information Work from Home positionEducationDiplomaSouthport High School - Indianapolis, INAugust 2008 to May 2012Skills Customer service Communication skills (9 years) Data collection Remote (5 years) Data entry (6 years) Healthcare customer service (6 years) Order fulfillment Microsoft Excel Civil rights Typing Microsoft Office Account management Analysis skills Load & unload Forklift Security Freight CRM software Accounting software QuickBooks Inside sales Order entry Negotiation Pricing Customer service HR sourcing Call center Customer support Medical terminology Manufacturing SAP Microsoft Dynamics GP B2B Windows Accounting Account reconciliation Google Docs Information security Revenue cycle management Bookkeeping Oracle Supply chain Fundraising Organizational skills LeadershipCertifications and LicensesDriver's LicenseSeptember 2020 to March 2027Forklift CertificationLicensed Psychologist CredentialsCertified Bookkeeper