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Click here or scroll down to respond to this candidateWork HistorySales Representative Street Address /2023 to 01/2024Phoenix Exteriors & Solar Austin, TX Went door-to-door and climbed roofs to inspect and evaluate residential roofing conditions Streamlined insurance claims by collaborating with adjusters for a seamless customer experience Generated 32 leads, sealing 7 major roofing jobs by creating an efficient sales pipeline Elevated client satisfaction with prompt issue resolution and top-notch service Boosted sales through effective upselling and cross-selling strategies Grew customer base via cold calls, networking, and relationship-building efforts Leveraged CRM software to keep client info, leads, and sales progress on track. Outside Sales Consultant 12/2020 to 08/2023Renovations 901 Memphis, TN Mastered territory management, optimizing travel routes to maximize prospect reach KEVIN PHIPPSOlive Branch, MS 38654 PHONE NUMBER AVAILABLE EMAIL AVAILABLE Professional SummaryExpanded client base through strategic networking and cold calls, turning leads into loyal customers Skillfully negotiated contracts, driving up customer satisfaction and closing rates Achieved a 5% revenue increase in the first year and another 3% in the second. Owner 01/2012 to 01/2020Logistics Unleashed, LLC Olive Branch, MS Built the business from scratch, hitting $750,000 in annual revenue Earned accolades as Best Contract Couriers by Quest Diagnostics in North America for 4 years straight Reduced overhead by 9% through savvy cost management and operational improvements Cultivated strong client relationships, leading to repeat business and referrals Recruited and led a team of 20 drivers, maintaining high safety and performance standards Created a positive workplace culture that fostered engagement, collaboration, and loyalty Secured major contracts with favorable terms, significantly cutting costs Targeted new markets and implemented strategies that boosted revenue. Courier & Route Supervisor 01/2010 to 01/2012Blue Sky Couriers Memphis, TN Supervised 25 couriers and optimized 13 delivery routes for efficiency Enhanced route efficiency, cutting travel time and reducing vehicle wear and tear Maintained open communication lines across management and team members for smooth operations Implemented safety protocols, reducing on-the-job accidents and injuries Set clear expectations, leading to a spike in on-time deliveries without sacrificing quality Developed crisis response plans, ensuring safe and timely delivery during adverse conditions. Co-Owner/Operator 01/2005 to 01/2010Quality Hardwood Floors Memphis, TNBuilt from the ground up with sweat equity, client based word of mouth marketing, ending with$185,000 gross annual profit. Consulted with customers to assess needs and propose optimal solutions. Collaborated with co-owner to develop strategic plans for business expansion and increased profitability.Identified and qualified customer needs and negotiated and closed profitable projects with high success rate. Managed installation projects, ensuring timely completion Boosted customer satisfaction through superior installation and refinishing services Maintained OSHA standards in tool and equipment use for safe and efficient operations. EducationAssociate's Degree: Multimedia Graphic Arts 01/2010 Southwest Tennessee College - Memphis, TNCertifications Certified Professional Medical Courier (CPMC) Certified Medical Logistics Specialist (CMLS) Certified Hazardous Materials Handler (CHMH) IATA Certification US DOT PHMSA Certification Motor Carrier Permit |
