| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONAL PROFILESelf-directed, well-rounded professional backed by leadership, retail, and customer service experience. Able to provide timely and accurate data to ensure reimbursement for patient services. Follow policies, procedures, and guidelines to ensure consistent quality. Maintain and assure patient privacy and confidentiality.Critical thinking skills are necessary to interpret and apply information and resolve problems.Customer service skills necessary to communicate effectively with patients and healthcare providers.Strong time management skills with ability to establish priorities to meet timelines.Work as part of a team and maintain a professional and positive work environment.Communication Platforms Zoom and Skype.Microsoft Office Applications Word, Excel, and PowerPoint Type 40 WPM.KEY QUALIFICATIONSInsurance Verification Insurance Claim Processing CMS 1500 CMS 1450 (UB-04) Front Office ProceduresMedical Office Procedures Scheduling Medical TerminologyHIPAA Compliance Medical Coding (ICD-10-CM HCPCS CPT) Medical Billing Accounts ReceivableCollections Co-Pay Deductibles Co-Insurance EOBs Revenue Cycle ManagementPosting Payments Government (Medicare & Medicaid) Third Party PayersManaged Care (HMO PPO POS) Workers Compensation Anatomy & PhysiologyElectronic Health Records (EHR) Electronic Medical Records (EMR)EDUCATIONUltimate Medical Academy Associate of Science Degree Medical Billing and Coding, 2024Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals CertificateWORK EXPERIENCEDonnas Cleaning Fortville, IN 03/1997 PresentOwner / OperatorTrain, supervise, and direct employees and oversee the day-to-day activities of the business.Communicate with customers, vendors, and employees via inbound and outbound calls.Handle inbound and outbound telephone calls, answer inquiries, provide quotes, process invoices, collect payments, prepare and make bank deposits, and update and purchase inventory.Keep accurate and complete financial records.Effectively meet customer needs and build productive customer relationships.Subway Fortville, IN 01/2020 03/2023Key Carrier / Crew Member / Customer Service AssociateOpened and closed the store, trained new hires, completed inventory, and processed truck orders.Performed various tasks including food production and serving customers at the front counter.Took orders, operated cash register, accepted payments, and made accurate change.Ensured accuracy of cash drawer and maintained a clean and organized workstation and guest area.Worked in a fast-paced, team environment and communicated effectively with managers and co-workers.Payless Shoe Store Greenfield, IN 05/2015 09/2020Retail Sales Associate / Cashier / Customer Service AssociateProvided excellent customer service with active listening to determine customer needs.Opened and closed store, managed inventory, and worked at multiple store locations.Interacted with customers, sold and upsold merchandise, answered questions regarding products, recommended, selected, and helped locate best product to match customer needs, and handled final sale.Handled inbound and outbound telephone calls, operated cash register, scanned merchandise, accepted payments, and ensured accuracy of cash drawer.Entered data for Rewards Program enrollment.Worked as part of a team and interacted with diverse customers and staff members.VOLUNTEER EXPERIENCEVolunteered at Kennith Butler Memorial Soup Kitchen (07/2010 01/2024)Prepared food and produce, sanitized cafeteria, distributed clothing, and guiding individual to additional resources |
