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EDUCATIONFATIMACONTACTPHONE NUMBER AVAILABLEEMAIL AVAILABLEStreet Address  battery hil cirwoodbridge VirginiaSKILLSProject ManagementPublic RelationsTeamworkTime ManagementLeadershipEffective CommunicationCritical ThinkingUNIVERSITY OF THE PUNJABMaster of CommerceGPA: 3.7 / 4.02014-20172012-2014UNIVERSITY OF THE PUNJABBachelor of CommerceGPA: 3.8 / 4.0English (Fluent)Urdu (Fluent)Hindi (Fluent)LANGUAGESWORK EXPERIENCEEXPERTISEPROFILEA highly self motivated and goal-oriented professional, requires a position in an organization, which can groom me as a professional and help me learn more. I want to add value to my career by working with a team of professionals who can help me take an extra mile with the organization. Microsoft ExcelMOBILINK JAZZ 2019-2024Call Centre RepresentativeMCB BANK 2016-2019General Banking OfficerREMOTE JOB 2017-CurrentMarketing Manager & SpecialistResponse to customers inquiries via E-mail, Phone or text. handled high calls in fast pace.Dealing customers about billing, service plans and product features Troubleshot and resolve complex, customer issues escalating as needed to ensure and effective resolution.Assisted with customer engagement and uncover opportunities to enhance customer experience.Participated in events committee meetings.Provided general banking support, assisted with financial modeling. Develop and maintain strong relationships with partners, agencies, and vendors to support marketing initiatives.Monitor and maintain brand consistency across all marketing channels and materials.TAHIR Ready to work underpressure Creative Excellent computer skills Good Listener